Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Dedicated, well organized, highly communicative and detail-oriented.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Stock Associate
Jewel Osco
08.2018 - 01.2024
Improved customer satisfaction by efficiently stocking shelves and maintaining a clean store environment
Implemented effective problem-solving skills in addressing any challenges that arose during overnight shifts
Facilitated efficient unloading of delivery trucks, minimizing delays in restocking merchandise on the sales floor
Promoted positive workplace culture through respectful interactions with colleagues and supervisors
Ensured timely completion of nightly tasks by effectively managing time and prioritizing duties
Painter
Accurate Painters Inc
08.2015 - 07.2018
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming
Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results
Evaluated completed work for quality and adherence to standards and client requirements
Maintained a clean and organized workspace, minimizing disruptions for clients during projects
Provided exceptional customer service in addressing concerns or changes during the course of projects
Store Manager
Marathon State Oil Company
09.2013 - 08.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
Managed inventory control, cash control, and store opening and closing procedures
Assisted with hiring, training and mentoring new staff members
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
Education
Some College - General Studies
Moraine Valley Community College
Palos Hills, IL
05.2014
Skills
Store Management Experience
Communication Skills
Computer Skills
Customer service
Data Entry
Performance improvement
Certification
Driver's License
Assessments
Social media, Proficient, 06/01/24, Knowledge of social media techniques and analytics interpretation
Attention to detail, Proficient, 06/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
Warehouse safety, Proficient, 06/01/24, Using safe practices in a warehouse setting