Company Culture401k matchHealthcare benefitsCareer advancementPaid time offWork-life balance
Summary
Experienced customer service and sales representative with a history of proven success in customer satisfaction and increased sales. High level ability to use skill sets within a variety of circumstances and responsibilities; excellent communication skills, ability to learn quickly, selfstarter and team focused. Proven ability to work under pressure in fast-paced, high-volume industries. Leadership and supervisory experience in day-to-day operations and emergency situations. Focused, determined, and resilient. Military experience as firefighter and security detail.
Overview
36
36
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Owner
eBay Store
07.2005 - Current
Designed, sourced, stocked, and shipped products.
Manage finances..
Sales Representative/Technician
J & J Exterminating
03.2020 - 05.2021
Inspect buildings and premises for signs of pests, determine treatment needed, estimate costs, use necessary baits and pesticides, design pest management plans, expedite problem resolution, establish positive relationships with customers..
Automotive Parts Sales Representative
United Auto Supply, Beam Mack, and Hahn Automotive
01.2008 - 01.2017
Increased sales by over 40%, evaluated complaints, strengthened relationships, increased new accounts, initiated a bulk oil program, brought accounts current within 90 days..
Machine Operator, Assembly, Dock Auditor, Repairman and Inspector
Magna Drive Train/New Venture Gear
01.1995 - 01.2008
Machine parts using CNC, inspect units, identify defects, repair failed units, certified forklift driver..
Mig Welder
Sweepster
01.1994 - 01.1995
Mig Welder.
Line Cook
Banfield's Bar and Grill
01.1994 - 01.1995
Line Cook.
Damage Controlman
United States Navy
01.1990 - 01.1994
Damage Controlman, Firefighter, Security Detail, received Good Conduct Award, Honorable Discharge, Rank E-5..
Naval Weapon Station Earle
Skills
Leadership
CNC machining
Forklift operation
Safety and security
Pest inspection
Pest treatment
Pest management planning
Customer service
Sales
Relationship building
Complaint evaluation
Problem solving
Certification
Emergency Medical Technician, United States Navy, 1990-01-01, Certified as an EMT.
Languages
English
Education
Associate of Science - Criminal Justice
Onondaga Community College
Syracuse, NY
01.1995 - 08.1995
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Managed a portfolio of 105 accounts providing for $95,000 in sales.
Sustained 95% annual sales growth for 6 consecutive years by introducing innovative sales and marketing techniques.
Surpassed annual quota by 55%
Documented and resolved missing credits which led to customers using our company again.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Dog Training
Exercise
Volunteering
Reading
Affiliations
Acadiana Animal Aid
Software
Microsoft Office Suite
General Productivity
Email Communication
Timeline
Sales Representative/Technician
J & J Exterminating
03.2020 - 05.2021
Automotive Parts Sales Representative
United Auto Supply, Beam Mack, and Hahn Automotive
01.2008 - 01.2017
Owner
eBay Store
07.2005 - Current
Associate of Science - Criminal Justice
Onondaga Community College
01.1995 - 08.1995
Machine Operator, Assembly, Dock Auditor, Repairman and Inspector