Jason Ridenour
St Louis,MO
Summary
Jason is an expert problem solver with excellent oral and written communication skills. His mechanical background and natural curiosity have provided him with the ability to learn new skills and operating systems with efficiency.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Operations Manager
Zumwalt Corporation
03.2022 - Current
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Handled challenging customers and clients to assist lower-level employees and maintain excellent customer service.
Mechanical Claims, Parts Procurement Analyst
Jim Moran & Associates Inc.
02.2000 - 03.2022
- Reviewed and approved approximately $4 million in claims annually
- Improved client and business relationships through conflict resolution and excellent communication.
- Reviewed and approved mechanical repair claims for client vehicles.
- As Parts Procurement Analyst, worked with mechanical claims department to improve program utilization and increase savings by $1mil per year.
- Improved shipping efficiency through use of regional vendors
Parts Counterman and Delivery Driver
CARQUEST Auto Parts
10.1992 - 02.2000
- Monitored inventory and ordered items to maintain proper store sales volume.
- Safely and efficiently operated light machine shop equipment.
- Set up delivery routes to ensure efficient and timely delivery of required parts to customers.
- Hydraulic hose fabrication and installation.
Education
Associate of Arts - Marketing
Southwestern Illinois College
Belleville, IL1998
Skills
- Client assessment and analysis
- Report writing
- Managing staff needs
- Conflict resolution
- Interpersonal and written communication
- Inspection review
- Light fabrication and machining
- Mechanical operations and construction
- Mechanical troubleshooting and diagnostics
- Process analysis and improvement
Certification
- Automotive Service Excellence (ASE) certified Master Technician
- California Insurance Commission anti-fraud certified claims adjuster
Hobbies
- Active as an Assistant Scoutmaster of my son's Boy Scout Troop, developing learning plans teaching Scouts outdoor and life skills
- Amateur furniture and metal fabricator
- Avid hiker and backpacker
Timeline
Operations Manager
Zumwalt Corporation
03.2022 - Current
Mechanical Claims, Parts Procurement Analyst
Jim Moran & Associates Inc.
02.2000 - 03.2022
Parts Counterman and Delivery Driver
CARQUEST Auto Parts
10.1992 - 02.2000
Associate of Arts - Marketing
Southwestern Illinois College