Jason Rivera
Hicksville,NY
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team building and customer service. Leveraged mathematical accuracy to optimize task assignments, enhancing team performance and resolving conflicts effectively. Committed to fostering a collaborative environment while mentoring new hires to ensure their success and engagement.
Overview
8
8
years of professional experience
Work History
Manager
McDonald's
Hicksville, NY
07.2017 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
B.S - Accounting
SUNY Old Westbury
Westbury, NY04.2025
High School Diploma -
Hicksville High School
Hicksville, NY05.2021
Skills
- Mathematical accuracy
- Team building
- Customer Service-oriented
- Customer service skills
- Determination
- Active Listener
Languages
Spanish
Native/ Bilingual
Timeline
Manager
McDonald's
07.2017 - Current
B.S - Accounting
SUNY Old Westbury
High School Diploma -
Hicksville High School
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