Jason Rodriguez
Hesperia,CA
Summary
Former collegiate athlete transitioned into Asset Protection with over 6 years of experience specializing in property management, team leadership, staying adaptive while being customer focused, calm maneuvering in stressful situations, and serving as a chauffeur between department management and law enforcement.
Overview
6
6
years of professional experience
Work History
Asset Protection Leader
Nordstrom Rack
San Bernardino , CA
11.2021 - Current
- Accomplished and executed learning all 6 warehouse security procedures, both internal & external.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Produced 6 internal merchandise theft cases valued at over $7000, closing them all successfully.
- Ensuring all metal checkpoint machines & equipment were properly functioning and operable at all times.
Asset Protection Coordinator
Nordstrom Rack
San Bernardino, CA
12.2020 - 05.2021
- Trained loss prevention staff, and 17 other employees on loss control and prevention measures.
- Resolving over 35 customer disputes per day. Always with respect and solutions to their problems.
- Manipulated over 180 CCTV cameras to identify internal theft within Nordstrom's warehouse.
- Thoroughly equipped my team for handling 2 emergency medical incidents, improving overall preparedness for future situations
- Utilized Outlook, Microsoft Teams, VICTOR Surveillance, and APIS programs to communicate and properly log all cases/incidents.
Interim Supervisor
USC Credit Union
Los Angeles, CA
04.2018 - 11.2020
- Orchestrated mobile transport with 4 different departments at USC
- Executed 3 internal audits per day such as interior and exterior patrols, headcount and personnel entries.
- Fostered multiple relationships with on campus staff, students, and organizational members.
- Coordinated with California Highway Patrol dispatchers for 2 cases that escalated from on to off campus.
Education
Bachelor of Arts - Communications : Marketing & Technology
University of Southern California
Los Angeles, CA05.2023
Skills
- Excellent Communication
- Crisis Management
- Situational Adaptation
- Professional Demeanor
- Emergency Preparedness
Timeline
Asset Protection Leader
Nordstrom Rack
11.2021 - Current
Asset Protection Coordinator
Nordstrom Rack
12.2020 - 05.2021
Interim Supervisor
USC Credit Union
04.2018 - 11.2020
Bachelor of Arts - Communications : Marketing & Technology
University of Southern California