Jason Rodriguez
Allentown,PA
Summary
Dynamic customer service professional with bilingual fluency in English and Spanish. Demonstrates strong problem-solving abilities and a commitment to fostering positive experiences in fast-paced environments. Proven record of collaborating effectively with team members to achieve individual and corporate objectives.
Overview
9
9
years of professional experience
Work History
Shelf Stocker
Walmart
Bethlehem, Pennsylvania
09.2025 - 12.2025
- Stocked shelves with products, ensuring proper labeling and rotation of items.
- Restocked shelves with inventory, maintaining appropriate product levels to ensure availability.
- Received and organized incoming inventory for optimal stock placement, enhancing accessibility.
- Supported inventory management, ensuring accurate stock levels to meet customer demand.
- Followed safety protocols consistently to maintain a safe working environment for all staff.
putwall
QVC Warehouse
Bethlehem, Pennsylvania
11.2023 - 01.2024
- Packaged products accurately for shipment to ensure quality standards.
- Maintained a clean and organized work area to promote safety and efficiency.
- Collaborated with team members to meet daily production targets consistently.
- Followed safety protocols to minimize risks during packaging operations.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Labeled packages with shipping information such as address labels or colored stickers.
A Plus Valet
Valet Parking
Glen Cove, NY
08.2022 - 05.2023
- Assisted employees, visitors, and customers with friendly, professional service to ensure positive experiences.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Delivered safe, seamless, and prompt parking experiences, contributing to high levels of customer satisfaction.
- Removed snow from common areas to create a safe operating environment.
- Managed parking and traffic control to facilitate vehicle flow in the assigned area.
- Provided customer service and information, answered questions and gave directions.
- Greeted customers and opened car doors, enhancing overall service quality and guest satisfaction.
Land Rover
pick-up and delivery
Huntington, NY
11.2021 - 07.2022
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
Inatome Japanese Steak House and Sushi
takeout
Valley Stream, NY
06.2018 - 04.2019
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Filled condiments and napkin containers during slack periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Inatome Japanese Steak House and Sushi
Prep Chef
Valley Stream, NY
06.2017 - 06.2018
- Sanitized counters, knives, utensils, plates and other items used in food preparation.
- Stored and properly handled raw or prepared foods and non-food supplies.
- Measured and assembled ingredients required for preparing standard recipes.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Removed trash and cleaned kitchen garbage containers.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
Education
High School Diploma -
Roosevelt High School
Roosevelt, NY09-2024
Skills
- Payment Processing
- Customer Service
- Cash Handling
- Standard Vehicle Operation
- Flexible Schedule
- Fluency in english and spanish
- Team Collaboration
- POS System Operations
- Valid Driver's License
Timeline
Shelf Stocker
Walmart
09.2025 - 12.2025
putwall
QVC Warehouse
11.2023 - 01.2024
A Plus Valet
Valet Parking
08.2022 - 05.2023
Land Rover
pick-up and delivery
11.2021 - 07.2022
Inatome Japanese Steak House and Sushi
takeout
06.2018 - 04.2019
Inatome Japanese Steak House and Sushi
Prep Chef
06.2017 - 06.2018
High School Diploma -
Roosevelt High School