Jason ross
Dillsburg
Summary
Results-driven Parts Associate with expertise in inventory management and customer service. Proven track record in streamlining processes and enhancing operational efficiency.
Overview
31
31
years of professional experience
Work History
Parts Associate
Groff Tractor & Equipment
2023.01 - Current
- Managed inventory control processes to ensure accurate stock levels and availability of parts.
- Assisted customers with parts inquiries, providing expert recommendations and solutions.
- Processed incoming shipments efficiently, verifying part specifications against orders.
- Collaborated with technicians to identify required parts for repairs, enhancing workflow efficiency.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Associate
Plasterer Equipment
2000.11 - 2023.01
- Trained new associates on inventory management systems and operational procedures.
- Streamlined order fulfillment processes, reducing lead times and improving customer satisfaction.
- Implemented organization strategies for parts storage, maximizing space utilization and accessibility.
- Maintained compliance with safety standards while handling tools and equipment in the workplace.
Service Advisor
Pepboys Parts And Auto
1995.07 - 2020.07
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Coordinated service appointments, ensuring timely updates and clear communication with clients.
- Assisted technicians by accurately diagnosing vehicle issues based on customer descriptions.
- Maintained detailed records of service transactions to enhance operational efficiency and accuracy.
Education
Associate of Science - Applied Science
Pennsylvania College of Technology
Williamsport, PA1996-06
Skills
- Problem-solving skills
- Workplace safety
- Team collaboration
- Shipping and receiving
Timeline
Parts Associate
Groff Tractor & Equipment
2023.01 - Current
Parts Associate
Plasterer Equipment
2000.11 - 2023.01
Service Advisor
Pepboys Parts And Auto
1995.07 - 2020.07
Associate of Science - Applied Science
Pennsylvania College of Technology