Open To Work
Jason Rowan
Jayson’s Catering
Conway
Proven operations manager specializing in vendor management, staff training, and process optimization. Committed to enhancing customer satisfaction through seamless service delivery and compliance adherence.
Dynamic owner/operator with extensive experience in operations management and business planning. Expertise in negotiation and vendor relationships has consistently driven cost efficiencies and improved service quality, resulting in heightened customer loyalty.
29
years of professional experience
Work History
Owner/Operator
6 Years 11 Months
Jayson’s Catering - Somerville, MA | 09.2016 - 08.2023
- Streamlined daily operations to facilitate seamless catering service delivery while prioritizing client satisfaction.
- Analyzed client requirements and developed tailored menus, significantly improving customer engagement and satisfaction.
- Supervised budgeting and financial planning activities, focusing on optimizing resource distribution for improved profit margins.
- Conducted comprehensive training sessions to ensure staff adherence to food safety standards and service excellence protocols.
- Established vendor relationships, negotiating contracts for quality ingredients at competitive prices.
- Conducted regular quality control checks, maintaining high standards in food preparation and presentation.
- Coordinated logistics for events, ensuring timely setup and breakdown while adhering to client specifications.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
General Contractor
1 Month
D&J Consruction - Los Angeles, CA | 01.1995 - 02.1995
- Managed project timelines and budgets to ensure on-time, on-budget completion of multiple construction projects.
- Led subcontractor teams, ensuring adherence to safety protocols and quality standards throughout project lifecycles.
- Developed comprehensive project plans, coordinating resources and materials for efficient workflow execution.
- Implemented process improvements that enhanced operational efficiency and reduced construction delays by optimizing resource allocation.
- Conducted regular site inspections to maintain compliance with local building codes and regulations, mitigating risks effectively.
- Mentored junior contractors and laborers, fostering skill development and promoting a culture of safety awareness on-site.
- Negotiated contracts with suppliers and subcontractors, securing favorable terms that contributed to overall project profitability.
- Hired and oversaw subcontractors to meet project needs.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Managed large-scale construction projects within cost, quality and time constraints,
Education
Culinary Art’s - Culinary
Johonson & Whales - Providence, RI
03.1996
Skills
Operations management
Operations oversight
Vendor management
Negotiation
Inventory management
Documentation and reporting
Strategic planning
Recruitment management
Timeline
Owner/Operator
Jayson’s Catering
09.2016 - 08.2023Read more
General Contractor
D&J Consruction
01.1995 - 02.1995Read more
Johonson & Whales - Culinary Art’s, Culinary
Read more