Jason Russell
Chattanooga,TN
Summary
Self-disciplined military member with a proven track record in leading both tactical and managerial operations. Demonstrated expertise in crisis management, personnel supervision, and mission execution, complemented by a strong acumen in reviewing policies, schedule accuracy, and suggesting actionable practices. Passionate about cybersecurity, recently certified through Ohio State University. Maintains a home cybersecurity lab showcasing proficiency in Kali Linux, as well as offensive and defensive cyber operations. Highly adept in managing stress in high-pressure situations, showcasing strong emotional intelligence. Active Top Secret clearance valid until 2027.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist Investigator
Southern Nevada Mental Health Services
04.2023 - 08.2023
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Documented findings and prepared detailed reports spanning 8 departments
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with 150 witnesses and 30 clients.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Operations Manager
United States Air Force, USAF
10.2019 - 08.2023
- Provide oversight of personnel functions, including policy development and implementation, deployments, member grievances, and disputes.
- Handle administrative requirements, maintain records, and submit operational reports.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 23 executives.
- Direct advisor to CEO/Commander on health, morale, welfare, legal matters, and discipline for 350 personnel
- Evaluate employee performance and convey constructive feedback to improve skills.
- Identify and resolve unauthorized, unsafe, or ineffective practices to the Squadron level across 145 regulations
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness 8%.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Operations Team Lead
United Sates Air Force, USAF
10.2016 - 10.2019
- Trained and mentored a total of 230 new personnel in various roles, ensuring their successful integration into the team.
- Analyzed and evaluated the effectiveness of training programs, conducting needs assessments to identify performance gaps and develop targeted learning solutions.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Proactively addressed customer issues and concerns, maintaining positive relations and implementing effective corrective actions
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Conducted employee performance evaluations and provided constructive feedback to enhance skills and professional growth.
- Implemented 35 quality assurance procedures to minimize errors and enhance the effectiveness of inspections.
Airfield Weather Operations Manager
United States Air Force, USAF
07.2012 - 10.2016
- Collaborative development of a technology roadmap spanning 12 years, contributing to the enhancement of systems with the addition of new features and infrastructure.
- Investigated system issues and implemented new $3.6M Radar Program to minimize downtime, optimizing operational efficiency.
- Organized and coordinated conferences, weekly, and monthly meetings for 8 executives.
- Led 10 member team in developing strategic plans to meet operational objectives, effectively aligning resources and maximizing performance.
- Provided training and mentoring to 450 personnel in combat operations and tactics, enhancing their skills and readiness.
- Oversaw 15 member team charged with ensuring deployment readiness
- Operated computer graphic equipment to produce weather reports and maps for analysis, supporting operational planning and situational awareness.
- Assessed project milestones and team performance to ensure adherence to schedules and objectives.
Special Operations Team Member
United States Air Force, USAF
10.2009 - 07.2012
- Team leader, ensuring effective scene and unit management to maximize integrated support among team members.
- Conducted thorough property inspections and provided detailed written descriptions of the condition for use in transactions or official records.
- Demonstrated strong ability to work independently and collaboratively in a team environment, fostering a cooperative atmosphere and achieving shared objectives.
- Showcased self-motivation and a strong sense of personal responsibility, consistently delivering high-quality work and meeting deadlines.
- Maintained an extensive knowledge of local, national, and international geography and topography, leveraging this expertise to enhance the accuracy of products and management briefings
Education
Ohio State University, College of Engineering
Columbus, OH03.2024
Top Secret Clearance
Associate of Applied Science - Atmospheric Sciences And Meteorology
Community College of The Air Force
Montgomery, AL10.2019
Skills
- Executive Calendars
- Business Correspondence
- Meetings and Conferences
- Report Analysis
- Executive Management Support
- Conflict Management
- Schedule Planning
- Workflow Improvements
- Project Management
- Advanced MS Office Suite Proficiency
- Analytical and Critical Thinking
- Verbal and Written Communication
Certification
- Non-Violent Crisis Prevention Intervention (June 2023)
- Google Tech Support Fundamentals (October 2023)
- Google The Bits and Bytes of Computer Networking (October 2023)
Timeline
Quality Assurance Specialist Investigator
Southern Nevada Mental Health Services
04.2023 - 08.2023
Operations Manager
United States Air Force, USAF
10.2019 - 08.2023
Operations Team Lead
United Sates Air Force, USAF
10.2016 - 10.2019
Airfield Weather Operations Manager
United States Air Force, USAF
07.2012 - 10.2016
Special Operations Team Member
United States Air Force, USAF
10.2009 - 07.2012
Ohio State University, College of Engineering
Top Secret Clearance
Associate of Applied Science - Atmospheric Sciences And Meteorology
Community College of The Air Force
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