Compassionate youth support specialist skilled in client advocacy and crisis intervention. Proven track record in guiding at-risk youth through transitions while ensuring HIPAA compliance and program evaluation.
Overview
35
35
years of professional experience
Work History
youth support specialist
New Directions Youth and Family Services
Lockport
07.2022 - 08.2025
Guided clients through transition to independent living within community.
Prepared patients for self-management and decision-making responsibilities.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Verified program performance against goals by assessing regular reports, identified areas in need of improvement and handled service delivery, internal operations, and program outreach.
Advocated for at-risk youth to improve daily environments and long-term prospects.
Provided support, guidance and mentoring to youth with social, emotional and behavioral challenges.
Maintained accurate records regarding services provided to each client and youth.
Monitored progress of youth through data collection and analysis.
Attended trainings relevant to working with at-risk populations such as mental health first aid training.
Provided transportation services for participants enrolled in programs operated by the organization.
Participated in regular meetings with supervisors and staff members to discuss program related issues.
Security Officer
Garda world
Phoenix
08.2024 - 05.2025
Monitored premises to ensure safety and security for clients and employees.
Conducted regular patrols to deter unauthorized access and identify potential hazards.
Responded to incidents by assessing situations and coordinating with emergency services.
Utilized surveillance equipment to monitor activities and document unusual occurrences.
Maintained accurate logs of daily activities, incidents, and visitor access records.
Provided assistance during evacuations and enforced safety regulations diligently.
Trained new staff on security policies, emergency response, and equipment usage efficiently.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Verified photo IDs and tickets to allow guests passage.
Warehouse Worker
pottery barn outlet
Goodyear
05.2024 - 08.2024
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Received and organized inventory shipments for efficient stocking and distribution.
Used pallet jacks to move items to and from warehouse locations.
Organized warehouse space to optimize storage capacity and facilitate easy access to products.
Maintained neat and tidy shelves, workstations, and pallet areas to enhance safety and accessibility.
Ensured cleanliness and adherence to safety protocols to promote a safe work environment.
Corrections Officer
NYSDOCCS
Alden
12.1994 - 07.2021
Supervised inmate activities to maintain safety and order within the facility.
Conducted regular inspections of living areas to ensure compliance with regulations.
Enforced facility rules and regulations to promote inmate accountability and respect.
firefighter
new York state air national guard
Niagara Falls
01.1991 - 01.1996
Operated firefighting equipment and maintained readiness for emergencies.
Participated in training exercises to enhance firefighting skills and teamwork.
Ensured compliance with safety regulations and operational protocols.