MEGAN FUENTES
Staples
Porland,Oregon
2
Languages
1
Certification
8
years of professional experience
Professional with solid background in youth support, skilled in conflict resolution, mentorship, and crisis intervention. Strong focus on team collaboration and achieving results, flexible with changing needs. Proven ability to build trust and rapport with youth, while implementing effective support strategies. Reliable, empathetic, and adaptable with excellent communication and organizational skills
Work History
Youth Support Specialist
7 Months- Work directly with juvenile offenders in a maximum-security juvenile detention center for boys aged 15-20
- Maintain a physically secure and emotionally safe environment while managing facility guidelines
- Utilized trauma-informed de-escalation techniques to manage conflicts
- Intervened to break up fights between juveniles to prevent injury
- Part of the youths' support team—act as a mentor
- Maintained constant documentation of daily activities and incidents throughout the day/ night
- Performed physical restraints, including the use of mechanical restraints
- (40-64 hours a week)
Merchandising inventory supervisor
1 Year 8 Months- Lead a team
- Received and processed weekly truck deliveries to maintain inventory flow
- Managed team of employees to achieve project goals
- Hold keys to the store/ alarm codes
- Performed safe count twice daily to ensure accurate cash balance
- Designed and produced marketing materials including stamps, flyers, posters, and blueprints
- (40 hours a week)
Home shopping colleague
5 Months- Processed home shopping orders for customers
- Delivered orders directly to customers
- Provided customer service support
- Worked 30 hours weekly
Tech Sales Supervisor
7 Months- Sold and repaired computers to meet customer needs.
- Sell/ fix computers
- Run a diagnostic/ repair computers
- Install virus shield software on computers
- Conducted bi-daily counts of the safe to ensure accuracy.
- Installed virus shield software to enhance system security
- (40-45 hours a week)
Paralegal
9 Months- Translated documents from English to Spanish for client use
- Perform conflict checks
- Input cases into the Justice Server
- Process cases
- Accompany attorney to court
- Managed the process of sending out client intake forms for completion
- Write legal memoranda
- Minimal Spanish translation
- (40 hours Mon- Fri)
- Coordinated client intake, interviews, and document collection to support timely case evaluation.
Asset Protection Officer
7 Months- Maintained visual deterrent against shoplifters through vigilant presence.
- Ensure safety of customers.
- Provide at the door customer service.
- Eyes and ears for the store.
- Reviewed CCTV footage to obtain evidence of theft.
- Monitored customers to identify potential shoplifters and promptly alerted management.
- Conducted patrols of store aisles to deter criminal activity and ensure safety.
- Maintained safety and security of premises, visitors, and employees.
- Managed store keys to ensure secure access
- (25 hours, varying schedule)
Assistant Manager
1 Year 2 Months- Managed store operations as keyholder, ensuring security and smooth functioning.
- Counted registers and safe at start and end of day to ensure accurate financial reporting.
- Organized work schedules and delegated tasks to associates for optimal efficiency.
- Documented performance issues and acknowledged outstanding contributions of associates.
- Addressed customer inquiries and resolved daily operational challenges effectively.
- Delegated daily tasks to team members to improve workflow and enhance overall productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Oversaw team development according to industry service standards to further customer loyalty.
- Enhanced sales by implementing merchandising and promotional improvements.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Counted registers and safe at start of day/ end of the night.
- Zone out associates/ make schedule.
- Processed shipment when it arrived/ sent out shipment.
- Ability to write up associates/ recognize greatness.
- Handling the general public and daily issues that came up.
- Implemented merchandising and promotional strategies that contributed to increased sales performance.
Retail Associate
3 Months- Maintained current store, product and promotional knowledge to drive consistent sales.
- Maintained updated store, product, and promotional knowledge to support sales initiatives.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Monitored sales floor to assist customers and replenish merchandise to enhance shopping experience.
- Welcomed customers, assisted with item location, and suggested merchandise to enhance customer engagement.
- (25-30 hours varying schedule)
Intern
2 Months- Processed legal cases in accordance with departmental protocols.
- Observed court cases related to homicide and domestic violence to gain insights into legal proceedings.
- Participated in helicopter rides with air support for situational awareness.
- Assisted with client intake at domestic violence center to support victims in accessing necessary resources.
- Analyzed and prioritized multiple responsibilities.
- Rode in helicopter with air support.
- (30 hours, Mon- Fri)
Education
Master of Science - International Relations
- Elementary proficiency in the Russian Language; Russia and Central/ Eastern European studies
- Took part in study trip to Brussels, Belgium; visited European parliament, Scotland House, European Commission
- Russian language minimal skills
Bachelor of Science - National Security Studies, forensic psychology, criminal justice
- Study abroad: (May 2017 - June 2017) War & terrorism / Homeland Security course (Italy, Ukraine, and France)
- Study Abroad: (August- December 2018) Prato& Florence Italy
- 3.44 GPA
- Academic Scholarship Recipient
- Minors in Psychology, Criminal Justice & Spanish Language
- Victomology club Member
- LEAP New Haven Spanish Language volunteer
- Ambassador for St. Jude's Up Till Dawn (raised over 5k dollars)
- GPA: 3.4 GPA
Paralegal Certification - Paralegal Studies
Skills
Loss prevention background
Microsoft Office
Psychology knowledge
Trauma-informed care
DBT de-escalation techniques
Public interaction
Youth mentoring
Crisis intervention
Behavioral management
Report writing
Professional working proficiency in Spanish language and writing
Youth advocacy
Management
Customer service
Problem resolution
Paralegal
DBT de-escalation techniques
Safety monitoring
Child welfare policies
Social service coordination
Active listening
Positive feedback
Loss prevention background
Youth support
Premises surveillance
CCTV tracking
Physical restraints
Risk management
Trauma care
Legal research
Paralegal
Positive reinforcement
Academic support
Decision-making
Certified in CPR/AED
Certification
Paralegal certification: Stony Brook University | August 2021- December 2021, New York State Notary Public | May 2022
CPR Certified as of March 2026
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Youth Support Specialist
Office of Children and Family Services
03.2026 - CurrentRead More
Merchandising inventory supervisor
Staples
02.2025 - CurrentRead More
Home shopping colleague
ASDA
06.2024 - 11.2024Read More
Tech Sales Supervisor
Staples
02.2023 - 09.2023Read More
Paralegal
Legal Services of Long Island
12.2021 - 09.2022Read More
Asset Protection Officer
Bloomingdales
05.2021 - 12.2021Read More
Assistant Manager
Hollister Co
12.2019 - 02.2021Read More
Retail Associate
Kohl's
06.2019 - 09.2019Read More
Intern
Metropolitan Police Department
06.2018 - 08.2018Read More
Stony Brook University
Paralegal Certification from Paralegal Studies
Read More
University of New Haven
Bachelor of Science from National Security Studies, forensic psychology, criminal justice
Read More
University of Glasgow
Master of Science from International Relations
Read More