Jason Samuel
Bowie,MD
Summary
Senior sales associate with expertise in increasing occupancy rates and enhancing resident satisfaction through targeted marketing strategies. Skilled in mentoring sales teams to implement effective techniques and build strong client relationships. Demonstrated success in boosting community engagement and maintaining exceptional service standards.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Senior Sales Associate
Erickson Senior Living
12.2019 - Current
- Spearheaded internal move process for current residents, promoting older inventory to optimize occupancy.
- Evaluated client assets and income to assess financial risk, approving residents to minimize financial impact.
- Mentored new sales team members on company standards, customer service techniques, and effective sales strategies.
- Handled difficult clients with patience and empathy to foster positive relationships.
Licensed Realtor in Maryland (Active)
Attorneys Advantage Realty
03.2018 - Current
- Generated more than 1 Million dollars of sales volume.
- Cultivated strong client relationships by understanding individual needs and market trends, effectively addressing inquiries throughout contract negotiations.
- Guided sellers in improving home aesthetics to boost buyer interest.
Facilities Coordinator
Erickson Senior Living
03.2017 - 11.2019
- Trained and guided Facilities Coordinators in sister communities in strategic ways to improve their process to expedite renovation process so units can be sold quicker.
- Audits the facility for proper maintenance, cleanliness and coordinates needed repairs with the appropriate department(s).
- Partnered with Corporate team to roll out programs to improve process for the enterprise.
Supervisor - Housekeeping & Laundry
Erickson Senior Living
09.2015 - 03.2017
- Led and supervised 60 housekeeping staff to ensure cleanliness and sanitation in residential and common areas.
- Developed and implemented cleaning schedules, ensuring timely completion of tasks and adherence to quality standards.
- Coordinated with other departments to align cleaning efforts with community events.
General Service Coordinator for Maintenance and Engineering
Erickson Senior Living
09.2014 - 09.2015
- Coordinated Income Housekeeping scheduling and generated work orders to streamline operational processes.
- Scheduled Income Housekeeping and generated work orders.
- Conducted audits and reviewed completed work to ensure quality standards were met.
Communication Specialist II
Erickson Senior Living
09.2010 - 09.2014
- Notified social workers of significant behavior changes in residents to ensure timely intervention.
- Reported all major issues regarding Maintenance and housekeeping issues directly to supervisor, then sent work orders directly to General Service.
- Developed and implemented streamlined process for package delivery to enhance efficiency and tracking.
Dining Services Server
Erickson Senior Living
01.2009 - 09.2010
- Maintained a clean, great-looking dining room experience for residents and guests.
- Prepared adequate food and beverages for timely service.
- Facilitated onboarding of new employees to ensure readiness for multiple shifts.
Education
Bachelor of Science - Business Management
University of Maryland, University College
College Park, MarylandSkills
- Sales forecasting
- Team leadership
- Market analysis
- Customer retention
- Team leadership
- Effective communication
- Proactive collaboration
- Issue resolution
- Customer retention
Certification
Licensed Maryland State Realtor, Active, Greater Capital Area Association of Realtors, Member of National Association of Realtors
Timeline
Senior Sales Associate
Erickson Senior Living
12.2019 - Current
Licensed Realtor in Maryland (Active)
Attorneys Advantage Realty
03.2018 - Current
Facilities Coordinator
Erickson Senior Living
03.2017 - 11.2019
Supervisor - Housekeeping & Laundry
Erickson Senior Living
09.2015 - 03.2017
General Service Coordinator for Maintenance and Engineering
Erickson Senior Living
09.2014 - 09.2015
Communication Specialist II
Erickson Senior Living
09.2010 - 09.2014
Dining Services Server
Erickson Senior Living
01.2009 - 09.2010
Bachelor of Science - Business Management
University of Maryland, University College