Jason Sanchez
Delray Beach
Summary
With over 6 years of progressive expertise in customer service, administration, and compliance with workplace policies and safety regulations. Detail-oriented and fast learner who is flexible and adaptable to change. Dedication to surpassing company expectations evident in ability to recognize room for improvement and promptly identify imperfections. Successfully promotes customer satisfaction by effectively managing teams to achieve specific purchase orders and delivery dates based on priority. Handles team needs with forward-thinking strategies and maintains a strong focus on daily requirements. Superior work ethic combined with resourceful and upbeat nature allows for excellence as an efficient Shift Supervisor aiming to increase company value through excellent leadership. Talents in communication and organization, effectively coordinates various equipment operations while maintaining a positive and energetic demeanor.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
01.2017 - Current
- Mastering multiple obligations, customer service oriented for Starbucks, Speaks Spanish
- Administrative duties, reporting and tracking inventory, delivery delays or discrepancies, assessments to ensure the team meets company standards and specifications, involved with health and safety regulations, production experience, paperwork, cleans equipment and makes sure it is maintained, prepare order following recipes, inventory, ensure signage for product pricing is correct, trainer, responsible for opening and closing procedures, placing calls for maintenance and repairs, in charge of cash handling and Armored deposit.
Cashier Team Lead
Flippers
01.2014 - 01.2017
Managed cash transactions, ticket and package sales, food and beverage sales, while maintaining a clean establishment.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Education
High School
Miramar, FLAssociates in Arts -
Broward College
Davie, FLBusiness Administration -
FAU
Boca Raton, FLSkills
- Strong Organization Skills and Processing Correspondence and Receiving parcels Problem-Solving Follows quality standards and checks for problems MS Office Resourceful Strong Verbal and Written Communication Hands-on Friendly Singling out discrepancies when reviewing paperwork Eager to teach and assist others Data recording Following step-by-step procedures Determining conclusion based on recorded data Keeps working station clean
- Responsible for Employee Training
- Workplace Safety
- Staff Management
- GDP
- Lab Science Experience
- Attention to details and excellent organization
- Training and mentoring
- Inventory
- Strong analytical and problem-solving skills
References
- Hernando Rodriguez, Starbucks, District Manager, 561-307-6707
- Mischa Waas, Global Engineering & Quality Leader Johnson & Johnson, FL, 786-556-5783
- Charles Goldberg, PMP Senior Director Quality Assurance Pfizer, 305-458-1846
Hobbies and Interests
- Crafts
- Classical Fencing - Private instructor
- Camping
- Build Models
Certification
- Food Safety
- EHS
Classical Fencing (sabre and foil).
Started training on 2017 until 2020. It lead to become an instructor for private lessons. I participated in multiple tournaments.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Supervisor
Starbucks
01.2017 - Current
Cashier Team Lead
Flippers
01.2014 - 01.2017
High School
Associates in Arts -
Broward College
Business Administration -
FAU