Jason Sanchez
San Antonio
Summary
Detail-oriented Fiber Technician with expertise in network troubleshooting and cable management. Proven ability to enhance network performance and improve customer satisfaction through effective installation and testing.
Overview
7
7
years of professional experience
Work History
Fiber Technician
ITC Service Group Inc.
01.2025 - Current
- Installed fiber optic cables to ensure network reliability.
- Assisted in training new technicians on proper installation techniques and safety protocols.
- Utilized specialized testing equipment to verify signal quality and performance standards.
- Improved network performance by installing and testing fiber optic cables.
- Conducted system tests and troubleshooting to identify connectivity issues.
- Collaborated with team members to complete installation projects efficiently.
- Maintained accurate documentation of all work performed on-site.
Automotive Technician
Red Mccombs Toyota
02.2024 - 01.2025
- Performed oil changes and fluid replacements following manufacturer specifications.
- Conducted vehicle inspections to identify service needs and ensure safety compliance.
- Utilized diagnostic tools to assess vehicle performance and troubleshoot issues.
- Assisted in training new technicians on proper lube service techniques and safety protocols.
- Ensured compliance with environmental regulations regarding the disposal of hazardous materials.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Kept shop areas neat, clean, and free of safety hazards.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Checked fluids, tires, brakes, and other systems as part of 3 -point inspection.
Service Advisor
Jiffy Lube
06.2022 - 01.2024
- Provided exceptional support to customers through effective communication and problem resolution.
- Assisted customers in navigating product features and services, enhancing overall satisfaction.
- Collaborated with team members to streamline processes, improving service efficiency and response times.
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests for products, services, and company information.
Park Attendant
Lucys Doggy Daycare and Spa
07.2019 - 05.2022
- Maintained cleanliness and safety of park facilities, ensuring compliance with health regulations.
- Supervised daily operations of park services team, ensuring efficient workflow and task completion.
- Conducted regular inspections of park areas to identify maintenance needs and report issues promptly.
- Managed inventory levels of supplies used in daily operations to minimize downtime due to shortages.
- Performed routine maintenance tasks, ensuring well-maintained facilities for visitors'' enjoyment.
- Improved park cleanliness by regularly patrolling park areas and picking up litter.
- Collaborated with team members on various projects for overall park improvement and upkeep.
- Assisted in emergency situations providing first aid support when necessary while coordinating with emergency services.
Education
High School Diploma -
Sidney Lanier Highschool
San Antonio, TXSkills
- Network troubleshooting
- Cable management
- Teamwork
- Teamwork and collaboration
- Cable installation
- Time management
- Problem-solving
- Customer service
- Attention to detail
- Problem-solving abilities
- System repair
Timeline
Fiber Technician
ITC Service Group Inc.
01.2025 - Current
Automotive Technician
Red Mccombs Toyota
02.2024 - 01.2025
Service Advisor
Jiffy Lube
06.2022 - 01.2024
Park Attendant
Lucys Doggy Daycare and Spa
07.2019 - 05.2022
High School Diploma -
Sidney Lanier Highschool