Detail-oriented professional experienced in healthcare, live events, and client-facing roles. Skilled in maintaining cleanliness and safety standards in fast-paced environments. Committed to enhancing operational excellence within an aviation setting.
Overview
8
8
years of professional experience
Work History
Medical Biller
Hospital for Special Surgery
New York, United States
06.2023 - Current
As a Medical Billing Specialist at Hospital for Special Surgery, I support the billing and insurance operations for two nationally recognized orthopedic surgeons.
I work closely with patients, providers, and insurance carriers to ensure accurate claim processing, timely reimbursement, and effective resolution of account issues.
My role involves navigating complex billing scenarios while advocating for patients throughout the reimbursement process.
It requires strong attention to detail, problem-solving, and clear communication to ensure accounts are handled accurately and efficiently.
Working in a fast-paced, high-volume healthcare environment has strengthened my ability to stay organized, manage competing priorities, and maintain a high standard of service while delivering accurate and professional outcomes.
Social Media Content Creator
Redemption Community Church
Port Chester, United States
10.2023 - 06.2026
Served as a volunteer member of the media team, creating visual content and managing social media to help communicate the church's mission and engage the congregation.
Responsibilities included capturing photo and video content during weekly worship services, creating and publishing social media content, and documenting special events, conferences, and large-scale church initiatives.
Worked closely with church leadership to develop engaging visual storytelling through photography, social media, and digital content while maintaining a consistent brand presence across platforms.
Key areas of focus included photography, visual storytelling, content creation, social media management, and event coverage.
Photographer
Jay Santos Photos
Westchester County, United States
05.2018 - 01.2026
Delivered freelance photography for weddings, elopements, portraits, and creative projects, ensuring high-quality imagery that aligns with client visions.
Managed full creative process: planning, client communication, shooting, editing, delivery of final galleries, ensuring cohesive vision and client satisfaction.
Captured authentic, storytelling-driven imagery while honing skills in composition, lighting, and post-production editing to elevate overall quality.
Collaborated with clients to streamline photography process, improving experience from initial consultation to final delivery through effective communication and organization.