PATRICIA FEASTER
Poughkeepsie
Summary
At DOCFINANCIAL, I excelled as a Medical Biller, enhancing revenue collections by meticulously managing insurance claims and leveraging my expertise in medical billing and customer service. My proactive approach in resolving denied claims and implementing quality control measures significantly reduced rejections, showcasing my ability to blend technical skills with effective communication and teamwork.
Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.
Competent MEDICAL BILLER with 31 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
32
32
years of professional experience
Work History
MEDICAL BILLER
DOCFINANCIAL
02.1993 - 12.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Liaised between patients, insurance companies, and billing office.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
- Delivered timely and accurate charge submissions.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
- Reduced instances of denied claims, carefully reviewing and rectifying coding errors before submission.
- Negotiated with insurance providers to resolve payment disputes, ensuring fair compensation for services rendered.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Audited and corrected billing and posting documents for accuracy.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Maintained accurate records of customer payments.
Education
POUGHKEEPSIE HIGH
Poughkeepsie, NY06-1987
Skills
- Insurance claims
- Medical billing
- Insurance billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- Patient billing
- Customer service
- CPT knowledge
- Billing and collection procedures
- Accounts receivable
- Insurance claims processing
- Claim submission
- Data entry
- Medicare and medicaid process
- CMS-1500 billing forms
- Denial management
- Claims processing
- Payment posting
- ICD-10
- Claims review
- Medical terminology expert
- Medical claims submission
- Multitasking and organization
- Teamwork and collaboration
- ICD-10 coding
- Patient collections
- Medical terminology
- ICD-9
- Medical coding
- Account follow-up
- Insurance collections
- Claim review
- CPT code modifiers
- Payment processing
Timeline
MEDICAL BILLER
DOCFINANCIAL
02.1993 - 12.2024
POUGHKEEPSIE HIGH
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