Jason Schneehagen
Ann Arbor,MI
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
Work History
General Manager
Hilton Garden Inn Ann Arbor
01.2016 - Current
- 1 of 7 RevPAR each year of operation, including renovation year
- 3 General managers and 3 Directors of sales trained and promoted
- Outstanding levels of cleanliness and service each year measured through Hilton
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
Hampton Inn and Suites Boise
06.2015 - 07.2016
- Responsible for all operations oversaw staff of 40
- Circle of excellence achieved
- Improved profitability by 2% of budgeted GOP
Food and Beverage Director
Omni Hotels
01.2007 - 05.2015
- Directed 3 outlets along with banquets
- Improved service scores each year
- Developed relationships with community to keep high profile events
Education
Biochemistry And Biophysics
Oregon State University
Corvallis, ORAssociate of Science - Associate of Science
California Culinary Academy
San Francisco, CA01.2000
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Professional Skills And Management Experience
- Stabilized employee turnover to less than 17 percent since COVID rehire.
- Consistently raised guest satisfaction scores and maintain above QA outstanding threshold.
- Worked with sales and catering to develop long-term client relations.
- Promoted team building in division while encouraging employee personal growth
- 80 percent internal promotion rate
- Promoted cross-training throughout the division and within the hotel
- Member of the PVCC culinary advisory board for the culinary arts program
Additional Information
Current board member of Destination Ann Arbor
Timeline
General Manager
Hilton Garden Inn Ann Arbor
01.2016 - Current
Assistant General Manager
Hampton Inn and Suites Boise
06.2015 - 07.2016
Food and Beverage Director
Omni Hotels
01.2007 - 05.2015
Biochemistry And Biophysics
Oregon State University
Associate of Science - Associate of Science
California Culinary Academy
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