JASON SEATE
Sharpsburg,GA
Summary
Proven expertise in ramp safety and aircraft marshalling honed at Delta Air Lines, Inc. Demonstrates exceptional organizational skills and a commitment to enhancing operational efficiency, notably in aircraft loading processes. Achieved significant improvements in fuel efficiency and on-time departure rates, underscoring a strong blend of technical acumen and team leadership.
Overview
19
19
years of professional experience
Work History
Line Service Technician
Hill Aircraft & Leasing
11.2023 - Current
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Conducted routine checks on ground support equipment, guaranteeing optimal performance during critical operations.
Ramp Agent
Delta Air Lines, Inc
10.2005 - 07.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Aircraft Load Agent
Delta Air Lines, Inc
10.2005 - 07.2023
- Worked closely with dispatchers and planners for optimal flight routing based on payload considerations and operational restrictions.
- Continuously sought opportunities for process improvement, implementing changes as necessary to enhance overall efficiency and productivity in aircraft loading activities.
- Ensured accurate completion of all required paperwork associated with cargo handling operations, maintaining detailed records as needed for compliance purposes.
- Verified documentation and condition of freight to ascertain achieved quality standards.
- Enhanced aircraft loading efficiency by implementing new procedures and protocols.
- Optimized weight distribution in aircraft, resulting in improved fuel efficiency and overall cost savings.
- Served as a key point of contact between load agents team members, effectively addressing questions or concerns from colleagues or airline partners.
- Used handheld scanners to track and maneuver freight through distribution network.
- Provided mentorship and guidance to new hires, promoting adherence to company policies and standards of excellence.
- Reduced cargo discrepancies by conducting thorough pre-flight checks and ensuring proper documentation.
- Assisted management in evaluating team performance and identifying areas for improvement within the department.
- Maintained high safety standards during loading processes, minimizing risks to personnel, equipment, and aircraft.
- Actively participated in safety meetings, offering valuable input regarding the prevention of potential hazards during aircraft loading operations.
- Improved on-time departure rates by closely monitoring load progress and coordinating with relevant parties.
- Supported the implementation of new technology systems aimed at improving overall productivity in aircraft loading processes.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Checked cargo and baggage for security to meet TSA regulations.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Examined cargo and freight shipments to check goods' condition.
Education
High School Diploma -
El Camino Real High School
Placentia, CA10-1988
Skills
- Ramp safety awareness
- Aircraft marshalling
- Aircraft fueling
- Flight line operations
Timeline
Line Service Technician
Hill Aircraft & Leasing
11.2023 - Current
Ramp Agent
Delta Air Lines, Inc
10.2005 - 07.2023
Aircraft Load Agent
Delta Air Lines, Inc
10.2005 - 07.2023
High School Diploma -
El Camino Real High School
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