Versatile and forward-thinking senior leader specializing in program management for the media and fintech sectors. History of cultivating high performing teams focusing on process improvement and cross-functional collaboration. Analytical problem-solver with talents for leading and motivating, independent decision making, as well as strong customer focus and relationship building skills. Pursuing new professional challenges with a growth-oriented company.
Overview
18
18
years of professional experience
Work History
Senior Manager, Program Management
CNN/Warner Brothers Discovery
01.2017 - 08.2024
Oversaw complex Agile delivery programs for CNN Digital consumer-facing products for web, mobile apps and streaming media teams
Led Revenue and Growth teams in establishing new ad product and revenue drivers such as registration and commenting, new subscription model, and native advertising
Spearheaded Agile software delivery and program management best practices including team engagement, risk and dependency management, reporting to stakeholders and senior management
Maintained clear communication channels among stakeholders, enhancing collaboration and information sharing.
Built strong relationships with external partners, leveraging their expertise to enhance program offerings and improve overall outcomes for participants.
Led org-wide migration from Jira server and GitHub Issues to Jira and Confluence Cloud, including all necessary logistics, which led to reduced cost and streamlined overhead management
Partnered with cross-functional senior leadership to develop strategic plans to align program objectives with organizational goals.
Collaborated with leadership on capacity planning and resource prioritization, while managing budgets exceeding $10M
Led program management team in resource allocation, tracking monthly capital and operating spending, and securing capital funding
People manager for high-performing teams of global project and technical program managers in delivering large complex projects
Transformed operating models for cross-functional product teams by adopting OKR framework and driving a test-and-learn mindset for greater efficiency
Mentored junior team members, fostering professional growth and skill development.
Senior Project Manager, CNN Politics
CNN/Turner Broadcasting
01.2013 - 01.2017
Managed Politics portfolio for CNN Digital, including planning and execution for all activities in support of 2016 Presidential election and 2018 midterms
Launched redesigned CNN.com, including design, development and implementation of new responsive platform with enhanced functionality, analytics and ad management; led to 30% improved response time
Led planning and execution for major live events in support of 2016 elections, which streamed debate to nearly 1M concurrent users across all mobile and desktop platforms
Oversaw creation and integration of native advertising into CNN platform, leading to increased revenue of over $4 million in first quarter
Mentored new project managers on best practices inside company while providing guidance on ways to improve project delivery through enhanced processes and financial management.
Senior Project Manager / Development Manager
Qualcomm / Firethorn
01.2007 - 01.2013
Led design, planning, and implementation for American Apparel Shopping Assistant iOS application, offering mobile payments, augmented reality and geo-targeted offers
Launched multitude of mobile financial applications across many of top 10 banks (Wachovia, SunTrust, Citi, Regions), creating first widely used mobile banking application and supporting nearly one million end users
Managed multiple teams responsible for creation of SWAGG app - mobile wallet that included digital gifting and offers on iOS, Android and mobile web platforms with over 100k users
Owner for all app store management including Apple, Google, and Amazon portals submissions and defect resolution
People manager for engineering team with oversight over operational team activities including staffing, reviews, conflict resolution, promotions and terminations for both full-time and temp employees
Created and managed device certification team for preloading Mobile Banking application on cellular devices
Motivated employees through team building exercises, group decision-making and constructive feedback, empowering them to grow their skill set and have impact on final product
Initiated configurations management role for mobile application and server deployment, including process creation, documentation and release standardization.
Education
BBA - MIS
University of Georgia
Athens, GA
Skills
Cross Functional Leadership
Budgeting and Resource Management
Customer Focus
Scope Definition
Flexible and Adaptable
Relationship Building
Technical acumen
Strategic Planning
Project Prioritization
Problem-Solving
Agile Projects
Accomplishments
Certified ScrumMaster - Scrum Alliance
Qualcomm Management Skills
Timeline
Senior Manager, Program Management
CNN/Warner Brothers Discovery
01.2017 - 08.2024
Senior Project Manager, CNN Politics
CNN/Turner Broadcasting
01.2013 - 01.2017
Senior Project Manager / Development Manager
Qualcomm / Firethorn
01.2007 - 01.2013
BBA - MIS
University of Georgia
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