Jason Snyder
Blaine,MN
Summary
With over 20 years of experience in the insurance industry, I am currently a dedicated SIU Analytics Manager with a passion for data and a strong track record for delivering results and collaborating with business partners. I specialize in managing the transformation of raw and complex data into business insights that are vital for decision making and strategic planning. I possess in-depth fraud knowledge and a strong claims background which I leverage to oversee the successful development of dashboards, compliance reporting, and proactive fraud analytics. My accomplishments include the design and development of an industry leading fraud model, the transition and overhaul of business dashboards from Tableau to PowerBI, streamlined compliance reporting to state DOIs, and pioneering innovative reports and dashboards that drive awareness and measure impact. I wish to apply my industry knowledge and experience to a managerial/strategic role to drive success at your company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Claims Business Manager II – SIU Analytics Manager
Farmers Insurance
06.2021 - Current
- Led a team of five analysts responsible for supporting the data/analytical needs of the Special Investigations Unit Department consisting of 180 employees
- Developed industry leading SIU Investigation Model with a 55% Acceptance Rate
- Collaborated with SIU and other LOB to assist with ad-hoc requests and reporting needs
- Directed dashboard development and design leveraging SQL, Alteryx, and PowerBI for Investigation Volume/Inventory, NICB Referrals, Cycle Time, Fraud Model Acceptance Rates, Analyst requests, Major Case Unit Volume/Inventory, and Resource Center Volume/Inventory with a focus on end customer usage
- Collaborated with the Advanced Analytics to automate investigation uploads from GWCC and revamp internal model that utilizes machine learning
- Managed the development of the SIU/Uber investigation PowerBI dashboard that leverages spatial data.
SIU Analyst Supervisor
Farmers Insurance
08.2018 - 06.2021
- Managed a team of seven analysts in high volume
- Designed QA process to ensure analyses were of highest quality, accurate, and timely
- Embraced a technology first approach to reduce future staffing needs.
Special Investigations General Analyst
Farmers Insurance
05.2012 - 08.2018
- Developed industry leading pattern and practice workflow via Alteryx for first party medical claims
- Created fraud identification and analytical reports providing major financial impact to the Auto and Property lines of business
- Lead analyst under the SIU Majors Case Unit where I utilized my technical skills to successfully produce and support civil and criminal cases resulting in major financial impact.
Med/PIP Supervisor
Farmers Insurance
01.2007 - 05.2012
- Managed a team of adjusters who handled medical billing, wage loss, arbitrated and litigated claims
- Experienced in over 20 states including the PIP jurisdictions of NY, MN, WA and OR
- Led multiple state transitions to the MN COE Office and streamlined claims handling guidelines
- Implemented summary judgement strategy reducing NY civil court filings by over 50%.
Litigation Specialist
Farmers Insurance
05.2005 - 01.2007
- Managed New York PIP litigation/arbitration in high volume environment
- Designed request for verification and proof of mailing process for NY focusing on the big three (MRIs, DME, Injections).
Med/PIP Adjuster
Farmers Insurance
04.2003 - 05.2005
- Processed medical bills and wage loss claims in fast-paced claims environment
- Determined if medical intervention was warranted and negotiated settlements with attorneys
- Provided excellent customer service to insureds, agents, medical providers, and attorneys.
Education
Bachelor of Arts - Journalism
University of Alaska
Skills
- Strategic Planning
- Employee Management
- Customer Service
- Project Management
- Analytical Thinking
- Data Collection
- Operational Leadership
Websites
Certification
- Scaled Agile Inc., SAFe Agilist (SA)
- FCLS Designation Fraud Claim Law Specialist – American Educational Institute (August 2016)
Timeline
Claims Business Manager II – SIU Analytics Manager
Farmers Insurance
06.2021 - Current
SIU Analyst Supervisor
Farmers Insurance
08.2018 - 06.2021
Special Investigations General Analyst
Farmers Insurance
05.2012 - 08.2018
Med/PIP Supervisor
Farmers Insurance
01.2007 - 05.2012
Litigation Specialist
Farmers Insurance
05.2005 - 01.2007
Med/PIP Adjuster
Farmers Insurance
04.2003 - 05.2005
Bachelor of Arts - Journalism
University of Alaska
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