Jason Song
Chino Hills,CA
Summary
Experienced Ecommerce account manager with over 10 years experience in managing multiple online channels, including major platform like Amazon, Ebay, Walmart, Shopify, Wayfair, Overstock etc.. Proven track record of driving online sales on average 1 million monthly sales revenue and successful promoting several products on Best Seller badge of the category and many ranking top 20 items. Strong skills to oversee online accounts daily operation of order processing, listing edit, customer communication and performance policy. Ability to develop and implement branding & marketing strategies to drive traffic, conversion and customer retention. Deep passion and dedicate in online sales and marketplace algorithms, analytical thinking, data-driven approach to decision making, and willingness to go above to revenue goals.
Overview
7
7
years of professional experience
Work History
Ecommerce Account Manager
Westin Furniture Inc
Ontario, CA
10.2022 - 12.2023
- Manage and oversee company Amazon and Walmart online accounts, drive monthly sales growth from 100K to 800K within 6 months.
- Create, edit, optimize over 2500 product listing online, updated and insert new keywords into listing and optimized listing to be more readable.
- Analyze sales data and advertising data to determine best product practice and best price point range. Making and present sales report to director monthly.
- Develop and implement branding and marketing strategies to enhance brand awareness. Research market trends and competitors to maintain competitive, find growth opportunities and area of improvement.
- Coordinate and support the operation team to ensure smooth order fulfillment and maintain FBA, WFS inventory healthy with consistent incoming shipments including international AGL shipments.
Ecommerce Manager
JMU Dental Inc
Fullerton, CA
10.2019 - 10.2022
- Dental Medical Suppliers, Industrial Category, FDA and Amazon restricted category, Passed amazon PHC program and whitelist, archive 300k sales revenue within 6 month.
- Manage channel performances, promotion planning, managing sales reps, financial and inventory planning, develop/execute/monitor and report growth strategies.
- In charge of new product developing, collect/analyze data from sales and market, marketing analysis and giving product develop report.
- Collaborating cross departments to help company decision making of market capacity, branding direction, supplier select, product OEM requirement.
Ecommerce Specialist
Patio Paradise Inc
Pomona, CA
03.2017 - 09.2019
- Home Outdoor Category, Best Seller, Average store monthly revenue 1.5 Million, Multiple store and listing as category occupy strategies, In charge of 1 main store and 1 alternative store of editing, maintaining, marketing, and improving the quality of product listings.
- Maintain and enhance report with Amazon leadership, partners, and account health management. Conduct monthly reviews and analysis of Amazon accounts. Monitor, analyze and report on performance and ROI metrics on a regular basis.
- Create and execute marketing strategies for a specific product or promotion, optimize Amazon Campaign Manager to achieve sales and margin goal.
Education
Bachelor - CSE (Computer Science And Engineering)
JNTU
Hyderabad, India09.2012
Skills
- 10 years Ecommerce account management
- Knowledge of marketplace algorithms (Amazon A9)
- Knowledge in Amazon PPC, Walmart PPC, Google Ads
- ERP Software Management (Sellercloud, Salsify)
- Proficient with Excel and Data analysis tools
- Bilingual in Mandarin and Proficiency in English
Timeline
Ecommerce Account Manager
Westin Furniture Inc
10.2022 - 12.2023
Ecommerce Manager
JMU Dental Inc
10.2019 - 10.2022
Ecommerce Specialist
Patio Paradise Inc
03.2017 - 09.2019
Bachelor - CSE (Computer Science And Engineering)
JNTU