Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Spencer

Palmetto,FL

Summary

Experienced Desktop Engineer adept at troubleshooting and automating common tasks through scripting, SCCM, GPO or some combination thereof. Knowledgeable about Active Directory, Entra, application packaging, software deployments, GPO and desktop image creation and maintenance. Committed to drive process improvement through automation.

Overview

16
16
years of professional experience

Work History

Desktop Engineer

Park National Bank
Newark, OH
09.2022 - Current
  • Setup Intune for SCCM Co-Management
  • Created, maintained, and updated desktop GPOs by consolidating redundant policies and optimizing them for efficient processing.
  • Create and update desktop imaging task sequence in MDT and SCCM
  • Package, test, and deploy software applications, task sequences, and scripted solutions using SCCM and Intune.
  • Created customized reports leveraging both SQL and PowerShell for AD and SCCM.

Desktop Engineer

New York Life Insurance Co
Tampa, FL
08.2017 - 09.2022
  • Packaged Off The Shelf Applications for automated delivery via MECM/SCCM for Windows 10.
  • Develop ad-hoc scripting solutions using PowerShell, package and deploy via SCCM
  • Design, develop and maintain default desktop images, and customize as necessary through SCCM Task Sequences
  • Enforce corporate desktop standards through GPO domain policies
  • Utilized my expertise in Powershell and basic LINQ to create tailored reports for information on multiple categories such as SCCM Deployments, Collections, Active Directory groups and GPO reporting.

Senior Desktop Support Technician

New York Life Insurance Co
Tampa, FL
02.2010 - 08.2017

· Created PowerShell scripts to automate Active Directory: machine accounts, home drives and end user accounts

· Setup real-time account lockout monitoring, reducing employee downtime

Created PowerShell script to monitor user password expiration dates, reducing support calls

Education

Some College (No Degree) - Computer Science

Western Connecticut State University
Danbury, CT

Skills

  • Account Administration
  • Powershell and shell scripting
  • Basic C# development skills
  • Technical Troubleshooting
  • Active Directory
  • SCCM
  • GPO
  • Windows Server
  • Customer Needs Assessment
  • System Configuration
  • Microsoft Windows 10, 11
  • Microsoft M365
  • Vulnerability Management
  • Scripted solution development

Timeline

Desktop Engineer

Park National Bank
09.2022 - Current

Desktop Engineer

New York Life Insurance Co
08.2017 - 09.2022

Senior Desktop Support Technician

New York Life Insurance Co
02.2010 - 08.2017

Some College (No Degree) - Computer Science

Western Connecticut State University
Jason Spencer