
Experienced Desktop Engineer adept at troubleshooting and automating common tasks through scripting, SCCM, GPO or some combination thereof. Knowledgeable about Active Directory, Entra, application packaging, software deployments, GPO and desktop image creation and maintenance. Committed to drive process improvement through automation.
· Created PowerShell scripts to automate Active Directory: machine accounts, home drives and end user accounts
· Setup real-time account lockout monitoring, reducing employee downtime
Created PowerShell script to monitor user password expiration dates, reducing support calls