Over a decade of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with my team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Work History
Courier
13 Years 10 Months
Fedex Express | 09.2012 - 07.2026
Established relationships with customers by delivering packages on time, responding promptly to questions, and maintaining professional interactions.
Developed a strong sense of the most efficient routes to avoid traffic and construction on local roads and highways.
Abided by local, state, and federal laws to ensure safety for myself, others, and parcels during transportation.
Residence Counselor
3 Years 2 Months
Upstate Cerebral Palsy | 01.2010 - 03.2013
Addressed personal needs of residents in various conditions.
Assisted residents with daily life tasks, collaborating with team members to provide tailored care for each individual.
Developed individualized treatment plans to address client needs and promote personal growth.
Facilitated group therapy sessions, enhancing communication skills and fostering community support among participants.
Implemented behavior modification strategies, improving client engagement and adherence to therapeutic goals.
Laborer
4 Years 2 Months
Yorkville Highway Department | 06.2008 - 08.2012
Collaborated with team to meet project deadlines and achieve work goals.
Ensured organization and cleanliness of work areas to promote safety and efficiency on job sites.
Followed written and verbal instructions to ensure accurate task completion.
Sales Associate
2 Years 1 Month
Staples | 03.2009 - 04.2011
Implemented up-selling strategies, recommending accessories and complementary purchases to increase average transaction value.
Organized racks and shelves to enhance visual appeal, engage customers, and highlight promotional merchandise.
Provided exceptional customer service to help the customer with the needs they require.
Education
Bachelor’s - Criminal Justice
Utica College | Utica, NY | 05.2012
High school or equivalent
New York Mills Junior-Senior High School | New York Mills, NY | 06.2008