Jason Terry II
GEICO Insurance Company
2027
years of professional experience
Professional with significant expertise in assessing and managing auto damage claims. Known for strong analytical skills, effective communication, and keen eye for detail. Reliable team player who adapts to changing needs and consistently drives results. Expertise in damage assessment, negotiation, and customer service ensures accurate and efficient claim resolution.
Work History
Auto Damage Adjuster
7 Years 7 Months- Photo & Digital Appraisals: Executed photo and digital appraisals, leveraging 7 years of industry experience and 4 years as a photo adjuster to assess structural, mechanical, and cosmetic damage via CCC ONE.
- Claims & Damage Assessment: Applied over 7 years of auto appraisal experience to investigate accident details, evaluate coverage, and determine precise repair vs. total loss costs.
- Shop Negotiations & Cost Control: Conducted cost control measures by negotiating repair plans, labor rates, and parts selection with body shops to ensure accurate, fair estimates.
- Documentation, Subrogation & Fraud: Maintained detailed claim files and reviewed loss facts to identify subrogation potential and SIU fraud indicators.
- Policyholder Service: Provided compassionate support to policyholders, ensuring transparent communication regarding repair progress, coverage, and timelines.
- Mentorship & Leadership: Mentored junior adjusters on effective claim handling procedures, damage assessment techniques, and customer service best practices.
Reconditioning Associate
2 Years 1 Month- Evaluated inspection results, recommended repair actions, and estimated costs to support timely repairs.
- Collaborated with teams and vendors to ensure compliance and achieve business objectives.
- Conducted thorough inspections of vehicles to ensure quality and compliance with company standards.
- Operated reconditioning equipment to restore vehicles efficiently and effectively.
Master at Arms
- Enforced regulations and security protocols to maintain operational integrity and uphold ethical standards.
- Developed negotiation, conflict resolution, and leadership skills through hands-on experience in high-pressure environments.
- Conducted training exercises to enhance readiness and teamwork among personnel.
- Monitored surveillance systems for potential threats and responded swiftly to incidents.
Education
B.S. - Business
A.A. - General Education
Skills
Claims evaluation techniques
Damage assessment
Claims management software
Risk analysis & compliance
Negotiation skills
Customer relationship management
Detail-oriented & organized
Effective communication
Timeline
Auto Damage Adjuster
GEICO Insurance Company
03.2019 - CurrentRead More
Reconditioning Associate
CarMax
02.2017 - 03.2019Read More
Master at Arms
U.S. Navy Reserve
2018 - 2023Read More
University of Redlands
B.S. from Business
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National University
A.A. from General Education
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