Jason Testagrossa
Shrewsbury ,MA
Summary
Sales professional with comprehensive background in managing and driving sales teams to success. Consistently develops innovative sales strategies that boost revenue and customer retention. Known for fostering collaborative team environment and adapting to dynamic market conditions. Skilled in negotiation, strategic planning, and performance analysis.
Overview
24
24
years of professional experience
Work History
General Sales Manager
Diamond Auto Group
07.2018 - 10.2024
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
General Sales Manager
Bernardi Honda
03.2016 - 06.2018
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Implemented systems and procedures to increase sales.
General Sales Manager
Bertera Nissan
09.2013 - 03.2016
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
General Sales Manager
Ron Bouchards Nissan
08.2010 - 09.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Implemented effective processes to streamline customer experience.
Sales Consultant/ Sales Manager
Harr Toyota & Scion
05.2000 - 06.2010
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Built durable client connections by consistently surpassing expectations with outstanding service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
Business Administration
Worcester State University
Worcester, MASkills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Sales leadership
- Profitability improvement
- Sales process optimization
- Performance management
Timeline
General Sales Manager
Diamond Auto Group
07.2018 - 10.2024
General Sales Manager
Bernardi Honda
03.2016 - 06.2018
General Sales Manager
Bertera Nissan
09.2013 - 03.2016
General Sales Manager
Ron Bouchards Nissan
08.2010 - 09.2013
Sales Consultant/ Sales Manager
Harr Toyota & Scion
05.2000 - 06.2010
Business Administration
Worcester State University
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