Jason Torrence

• As a Human Resources System Administrator, I led auditing and quality assurance processes, ensuring company-wide compliance with industry standards
• This proactive approach maintained a high level of compliance, reducing potential violations
• Regularly interacted with a diverse group of employees, addressing benefits inquiries and providing essential information, ensuring a well-informed workforce
• Conducted exit interviews, collecting and analyzing feedback, which was instrumental in providing actionable insights to the management team for continuous improvement
• Managed and oversaw the update and configuration of internal systems, applying critical thinking to ensure streamlined HR processes and efficient data management
• Recommended an update configuration to the HRIS system to include a field identifying the impact of employee departures, leading to insights into retaining highly valued employees and implementing policy changes to enhance retention
• Analyzed yearly turnover data and identified trends, leading to actionable insights and organizational improvements that helped retain valuable employees
• Process personal action request (PAR) into the Human Resources Information system (HRIS)
• Conduct Audit on 401K, I-9, PARs, and other HR documents

• Noticed an increase in expired certifications and background checks, leading to the creation of an automatic monthly report sent to employees, leadership, and HR
• Resulted in a decrease in non-compliance and terminations
• As a Human Resources Assistant, I managed filing and data entry processes, maintaining high standards of organization and accuracy, which contributed to the efficient functioning of the HR department
• Completed unemployment claims and employment verification in a timely manner, ensuring accurate disbursement and reducing potential discrepancies
• Assisted in company event planning, coordinating with various departments and ensuring successful execution of company-wide events
• Efficiently managed new hire documentation, conducted comprehensive background checks, and verified I-9 forms through E-Verify, thereby expediting the onboarding process and enhancing compliance
• Extracted key metrics from HRIS and utilized Microsoft Excel to generate in-depth reports, providing leadership with actionable insights for strategic decision-making

• As a Human Resources Sergeant, I identified and led a team to correct issues with company record-keeping procedures
• This resulted in a 100% pass rate from the Corporate Office, reflecting the regiment's commitment to excellence, fostering collaboration and efficiency within the HR team
• Trained an average of 15 employees daily, implementing effective training methodologies that raised the company pass rate by 75%, showcasing the effectiveness of the training programs
• Provide face-to-face New Employee Orientation for incoming employees

• As a Human Resources Specialist, I worked with HR leaders from seven units to establish and train their employees on proper Military Human Resource laws and regulations, ensuring a well-informed team compliant with military standards
• Monitored, processed, and filed over 1600 reassignments, awards, and personnel actions, ensuring timely and accurate documentation
• Coordinated the onboarding process for new hires by personally picking them up from intake, conducting orientation sessions, and disseminating essential company information to ensure a smooth transition into the organization

• Proactively monitored and informed the subordinate agency of upcoming or overdue requirements, ensuring timely compliance and adherence to standards
• Gathered and analyzed a significant amount of data for the agency, creating comprehensive spreadsheets that provided senior and assistant managers with actionable insights for decision-making
• Processed Personal action in human resources information systems (HRIS)

Pursuing a bachelor’s degree in business (Human Resources) and a Certificate in Applied Business Data Analytics. Expected Graduation: May 2026.