Results-driven professional with a strong focus on customer service, attention to detail, and time management. Proven ability to manage high-volume orders and build lasting client relationships.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Commercial Account Specialist - Pro Desk
The Home Depot Inc
Huntington Beach, CA
04.2026 - Current
Managed a dedicated portfolio of commercial and contractor accounts, building long-term client relationships that drove repeat and referral business
Processed high-volume orders and custom quotes for bulk material purchases, consistently meeting tight project deadlines
Consistently met or exceeded monthly sales targets through proactive account outreach
Special Services Associate
The Home Depot Inc
Huntington Beach
05.2024 - 04.2026
Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained accurate records of customer interactions and transactions.
Collaborated with team members to improve service procedures and policies.
Order Fulfillment Associate
The Home Depot Inc
Huntington Beach, California
06.2021 - 05.2024
Processed customer orders with precision, ensuring timely fulfillment through order management systems.
Assisted customers in tracking product availability and order status, enhancing customer satisfaction.
Trained new associates on company policies and procedures, fostering a well-informed team environment.
Education
Certificate - Store Operations And Business Training
The Home Depot, INC. University
Huntington Beach
08-2025
High School Diploma -
Ocean View High School
Huntington Beach
06-2021
Skills
Microsoft Office Suite
Calendar management and scheduling
Data entry and database management
Professional written and verbal communication
File organization and records management
Attention to detail
Time management and multi-tasking
Customer service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Commercial Account Specialist - Pro Desk
The Home Depot Inc
04.2026 - Current
Special Services Associate
The Home Depot Inc
05.2024 - 04.2026
Order Fulfillment Associate
The Home Depot Inc
06.2021 - 05.2024
Certificate - Store Operations And Business Training
Strategic Account Manager & Commercial Site Lead at FATHOM DIGITAL MANUFACTURINGStrategic Account Manager & Commercial Site Lead at FATHOM DIGITAL MANUFACTURING