Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASON UTESCH

Fulshear

Summary

Diligent escrow processor with solid background in escrow processing, responsible for managing and coordinating real estate transactions. Successfully facilitated seamless closings by ensuring all documentation was accurate and complied with regulations. Demonstrated proficiency in handling complex paperwork and effective communication with clients and stakeholders. With strong knowledge of escrow process, title process and company policies and procedures to service clients

Overview

13
13
years of professional experience

Work History

Sales Representative

K&M Tire
12.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
  • Generated additional sales opportunities with upselling and cross-selling techniques
  • Expanded customer base through cold calling, networking, and relationship building
  • Increased sales revenue by identifying and targeting high-potential accounts
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations
  • Utilized CRM software to manage client information, track leads, and monitor sales progress
  • Participated in trade shows and conferences to network and generate leads
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability
  • Cultivated deep understanding of product features to answer questions and overcome objections
  • Managed portfolio of high-value accounts, ensuring they received exceptional service

Escrow Processor

Concierge Title
11.2021 - 12.2023
  • Assisted customers and clients with closing-related questions
  • Conducted closing processes with customers, realtors, lenders and attorneys
  • Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies
  • Marketed new business opportunities and made calls on current and prospective clients
  • Matched purchase orders with invoices and recorded necessary information
  • Input financial data and produced reports using Qualia
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Prepared closing disclosures
  • Maintained compliance with industry regulations, staying current on changes to ensure smooth transaction processes.
  • Answered phone calls for escrow officer
  • Open orders, Ordered HOA and Survey
  • Mobile Notary
  • Managed a high volume of incoming inquiries from clients, effectively addressing their needs while maintaining a professional demeanor.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.

Escrow Processor

Stewart Title
08.2020 - 11.2021
  • Assisted customers and clients with closing-related questions
  • Conducted closing processes with customers, realtors, lenders and attorneys
  • Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies
  • Marketed new business opportunities and made calls on current and prospective clients
  • Matched purchase orders with invoices and recorded necessary information
  • Input financial data and produced reports using Resware
  • Prepared closing disclosures
  • Answered phone calls for escrow officer
  • Open orders, Ordered HOA and Surveys
  • Demonstrated proficiency in utilizing industry-specific software for efficient handling of escrow-related tasks and record-keeping requirements.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Managed a high volume of incoming inquiries from clients, effectively addressing their needs while maintaining a professional demeanor.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Facilitated successful closings by guiding clients through the signing process.

Manager

Mirror Gallery
04.2012 - 08.2020
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Read and interpreted blue prints, sketches and specifications
  • Managed team performance by training, mentoring, disciplining and motivating
  • Coordinated procedures for facility and equipment maintenance or modification, including the replacements of machines
  • Ensured that all health and safety guidelines were followed
  • Made sure that products were produced and are of good quality
  • Completed manual and visual inspections of glass pieces and final products
  • Led applicable mechanical design and integrity/reliability issues for static & rotating equipment
  • Monitored machine operation and diagnosed malfunctions

Education

Associate of Arts -

Lone Star College System
Cypress, TX
06.2016

Skills

  • Customer Relations
  • Time management
  • Product Education
  • Customer Satisfaction
  • Closing Disclosures
  • Document review
  • Settlement Statements
  • Escrow Management
  • File management
  • Data entry proficiency
  • Title procedures
  • Attention to detail

Timeline

Sales Representative

K&M Tire
12.2023 - Current

Escrow Processor

Concierge Title
11.2021 - 12.2023

Escrow Processor

Stewart Title
08.2020 - 11.2021

Manager

Mirror Gallery
04.2012 - 08.2020

Associate of Arts -

Lone Star College System

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