Jason Valentine

Handled cash tips for an average of 40 deliveries per shift, ensuring accurate transaction records.
Maintained a 99% customer satisfaction rating by prioritizing safety and on-time deliveries.
Resolved customer disputes professionally, preserving client relationships and repeat business.
Recorded delivery confirmations in the company app with customer signatures to ensure proof-of-delivery.
Navigated city routes using GPS and printed manifests to complete scheduled deliveries on time.

• Operated sit-down forklift to relocate palletized freight across warehouse zones, reducing misplaced inventory occurrences.
• Performed daily forklift inspections and logged faults in maintenance system, minimizing equipment-related delays.
• Scanned all inbound and outbound items with RF scanner, correcting barcodes to enhance inventory accuracy.
• Applied plastic or metal seals per shipping paperwork, documenting seal numbers to ensure compliance with chain-of-custody records.
• Communicated load issues to warehouse leads and documented corrective actions for audits.

• Provided excellent customer service to ensure a positive customer experience.
• Greeted customers warmly upon arrival to create a welcoming atmosphere.
• Worked with team members to streamline operations and improve overall service delivery.
• Ensured cleanliness and organization of workstations and dining areas, contributing to a positive dining experience.
• Ensured all transactions were accurate to maintain financial integrity and accountability.
• Processed customer payments by cash or credit card accurately and efficiently.
• Counted and balanced cash drawer at the beginning and end of shifts.

• Replaced damaged hardwood flooring across 12 units by measuring, cutting, and installing planks accurately over a 3 month timeframe.
• Operated power tools and hand tools safely on job sites, enhancing workflow and minimizing tool-related delays.
• Coordinated with site supervisors to prioritize daily repairs and accelerate apartment readiness for tenants.
• Removed and disposed of bulky waste from vacated units, streamlining space preparation for quicker turnover.
• Inspected apartment ceilings and roof penetrations, identified leak sources, and developed repair plans to address issues efficiently.