Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASON VINCENT

UNION,NJ

Summary

Telecom professional committed to high standards and delivering results. Extensive experience in managing telecom infrastructure, ensuring operational efficiency and reliability. Known for excellent collaboration skills and adaptability to changing technical requirements. Proficient in network diagnostics, system installation, and customer service.

Overview

23
23
years of professional experience

Work History

Contract Telecom Technician

Blair Park Services, LLC
01.2011 - Current
  • Primary responsibilities included telecom network support and configuration which included moves, add-ons and changes as well as installation, modification and repair of key network systems.
  • Maintained and serviced distribution racks, which consisted of the interconnection and allocation of cables and terminals while offering technical assistance on a variety of communications systems when necessary.
  • Also assisted in system reporting and repair services as needed.
  • Calibrated and maintained telephone and network configurations for both new and existing clients throughout the company, ensuring that the client’s environment was appropriately configured.
  • Provided exceptional customer service through clear communication and prompt resolution of reported issues.
  • Manage and track all jobs for project managers and contactors.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Maintained accurate records of equipment inventory, enabling efficient allocation of resources and timely repairs.

Contract Telecom Support Specialist

Varitech Services, Incorporated
01.2010 - 01.2011
  • Responsibilities included on-site telephone and network support, including the troubleshooting and resolving of assigned issues.
  • Also responsible for project moves which involved the creation of phone extensions, voicemail accounts and servicing of daily matters, ensuring quick and accurate resolution.

Contract IT Support Specialist

Halifax Corporation
01.2005 - 01.2010
  • Tasks included on-site hardware and software support as well as deployment and maintenance of equipment for clients throughout the company.
  • Effectively used software to create and update machine images while improving the speed and accuracy of custom computer configurations.
  • Installed, repaired and managed local and network printer operations.
  • As well as off-site troubleshooting through remote connections.
  • Trained new technicians on company standards in relation to computer equipment and their performance.

Contract IT Support Specialist

TransNet Corporation
01.2003 - 01.2005
  • Primary duties included on-site hardware and software support.
  • Building network computer systems, installation and configuration of software, as well as problem-solving and repairing any and all computer issues.

Education

Network Engineering Diploma -

Chubb Institute
New Brunswick, NJ

Digital Electronic Technician Certificate - undefined

DeVry Institute
Woodbridge, NJ

MCP Certification - undefined

Skills

  • Windows 11
  • Novell
  • Windows 2000
  • Windows XP
  • Windows 2007
  • Windows
  • Microsoft Office Suite
  • Remedy
  • Radia
  • Mercury
  • Remote Network Access
  • LAN and WAN networks
  • Troubleshooting systems
  • Wireless networking

Timeline

Contract Telecom Technician

Blair Park Services, LLC
01.2011 - Current

Contract Telecom Support Specialist

Varitech Services, Incorporated
01.2010 - 01.2011

Contract IT Support Specialist

Halifax Corporation
01.2005 - 01.2010

Contract IT Support Specialist

TransNet Corporation
01.2003 - 01.2005

Digital Electronic Technician Certificate - undefined

DeVry Institute

MCP Certification - undefined

Network Engineering Diploma -

Chubb Institute

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