Jason Wagner
Pottsville,PA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
19
19
years of professional experience
Work History
General Manager
Lineage
Hazleton, PA
10.2023 - Current
- Directed startup operations to ensure efficient launch and execution.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Established and led a team of 235 members to drive achievement of internal and external KPIs.
- Collaborated with cross-functional teams to drive achievement of company objectives (Mega Lego & LinOs Fulls)
- Onboarded 4 customers, while successfully achieving Silver/Gold performance (Fill Rate & Service) for Tyson.
- Directed team efforts towards achieving bronze (lean) certification while positioning for silver certification by July.
- Generated an additional $1.5M in net operating income through May 2026 compared to annual operating plan.
General Manager
Lineage
Algona, WA & Tacoma, WA
03.2020 - 10.2023
- Developed and implemented strategies to increase sales and profitability (Algona 2020 EBITDAR $2.3M, 2022 EBITDAR $5.7M) (Tacoma 2020 EBITDAR $1.8M, 2022 EBITDAR $3.3M)
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations (Successful CBA 01/2023 - 12/2026)
- Monitored financial performance, set stretch budgets, challenged existing ways to generate revenue growth year over year, and controlled expenses to provide financial stability and long-term organizational growth
- Successfully onboarded and operated Amazon (1 of 3 in network). Only warehouse to receive contract extension. ($4.4M account in 2022). Shared best practices with Mira Loma in preparation for their launch
- Implemented USDA I-House for imported beef (June 2023)
- Experienced in imports, exports, rail service, vessel offloads
- Achieved Lean Bronze Certification (04/23)
- Facilitated successful WMS conversion to MRS
- Leveraged Opex to renovate existing warehouses for our team members and customers
- Provided regional operations support to identify and implement opportunities for improvement
Assistant General Manager
Lineage
06.2017 - 03.2020
- Motivated and led team members to work together to achieve targets related to P&L performance
- Integral team member in improving composite score from 16% in 2017 to 95% in 2019
- Encouraged, trained and disciplined employees to maximize performance (Labor Management)
- Enhanced team engagement and performance with daily updates and monthly informational meetings
- Daily focus on Safety, Head Count and Inventory Accuracy
- Secured positive customer experiences while executing effective quality assurance practices
- Responsible for implementation of Pick to Truck (Outbound) and Dynamic (inbound)
Service Center Manager
XPO Logistics (Formerly Con-Way Freight)
10.2015 - 06.2017
- Improved Operating Ratio from 95% to 88% within one year
- Responsible for improving compliance audit from red to green within six months
- Supervised work of 40 transportation personnel, including supervisors, customer service representatives, drivers and dock workers
- Determined most cost-effective procedures through P&L management
- Minimized damage and repair costs through careful management and preventative maintenance
- Took corrective action in cases of accidents through root cause investigation
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Provided reports and gave oral presentations to keep employees up-to-date on company goals and achievements
- Translated business needs and priorities into actionable logistics strategies
- Conducted haz-mat/safety training to meet regulatory compliance
Service Center Manager
XPO Logistics (Formerly Con-Way Freight)
12.2013 - 10.2015
- Supervised the work of 25 transportation personnel
- Led team from bronze certification to silver certification through standardized work, visual management and problem solving
- Gathered, logged and monitored all shipping data
- Minimized damage and repair costs through careful management and preventative maintenance
- Managed shipment schedules to maximize productivity and cut costs
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- E-mailed suppliers, carriers and customers with shipping updates
- Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention through listening sessions and kaizen events
- Gave oral presentations to keep employees up-to-date on company goals and achievements
Freight Operations Manager
XPO Logistics (Formerly Con-Way Freight)
12.2011 - 12.2013
- Supervised team of 7 supervisors and 140 Drivers & Dock workers moving 3 million pounds of freight nightly
- Responsible for 24 service centers receiving their inbound freight on time daily
- Established operational objectives and work plans and delegated assignments to subordinate managers
- Integral team member in implementation of 5S
- Conducted nightly PDCA meetings with supervisory team
- Participated in kaizen Events
- Monitored and maintained quality standards by implementing process improvements
Freight Operations Supervisor
XPO Logistics (Formerly Con-Way Freight)
10.2008 - 12.2011
- Directed work of 30 - 40 Drivers & Dock workers nightly
- Reviewed load quality to meet internal & external customer expectations
- Responsible for maintaining safe work environment
- Responsible for managing manpower to meet company & local goals
Weight & Inspection Analyst
XPO Logistics (Formerly Con-Way Freight)
09.2007 - 10.2008
Education
Bachelor of Science - Business Management
Winthrop University
Rock Hill, South Carolina Skills
- Cost reduction strategies
- P&L Management
- Process improvement
- Results-oriented
- Logistics management
- Employee relations
- Staff training/development
- Change Management
- Lean Methodologies
- Effective Leader
- Customer service-oriented leader
- Exceptional interpersonal communication
Timeline
General Manager
Lineage
10.2023 - Current
General Manager
Lineage
03.2020 - 10.2023
Assistant General Manager
Lineage
06.2017 - 03.2020
Service Center Manager
XPO Logistics (Formerly Con-Way Freight)
10.2015 - 06.2017
Service Center Manager
XPO Logistics (Formerly Con-Way Freight)
12.2013 - 10.2015
Freight Operations Manager
XPO Logistics (Formerly Con-Way Freight)
12.2011 - 12.2013
Freight Operations Supervisor
XPO Logistics (Formerly Con-Way Freight)
10.2008 - 12.2011
Weight & Inspection Analyst
XPO Logistics (Formerly Con-Way Freight)
09.2007 - 10.2008
Bachelor of Science - Business Management
Winthrop University