Savanna Burcham
Ocala,FL
Summary
Dedicated professional with a strong background in customer service and inventory management, consistently delivering exceptional experiences and fostering client relationships.
Overview
11
11
years of professional experience
Work History
Key Manager & Bar Sales
NYJJK LLC
01.2016 - Current
- Worked with corporate on marketing strategies within our region.
- Alongside General Manager assist with training of new employees
- When needed, work as key manager on shifts overseeing kitchen staff, front of house to ensure customer's experience were top notch.
- Maintained a long client list and fostered relationships to ensure repeat company business.
- Assisted with scheduling to ensure proper coverage for special events and daily coverage based on expected revenue.
Front of House Employee
Golden Ocala Golf and Equestrian Club
03.2024 - 07.2025
- Maintained flexibility with job scope and description to allow management to utilize my skills wherever I could help most.
- Delivered exceptional customer service and guest experiences through attentive interaction and problem-solving.
- Coordinated golf times to run alongside food and beverage operations and club functions and member activities.
- Server trainer and mentor for new employees.
Education
GED -
Westport High School
Ocala, FLAssociate of Science - Sonography
College of Central Florida
Ocala, FL12-2027
Skills
- Customer service
- Store organization
- Inventory management
- Teamwork and collaboration
- Multitasking and prioritizing
Timeline
Front of House Employee
Golden Ocala Golf and Equestrian Club
03.2024 - 07.2025
Key Manager & Bar Sales
NYJJK LLC
01.2016 - Current
GED -
Westport High School
Associate of Science - Sonography
College of Central Florida