Dynamic supervisor with a proven track record in managing daily operations and training teams in safety compliance. Known for fostering a positive work environment, optimizing labor allocation, and driving customer satisfaction through effective conflict resolution.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Big Ink Inc
Bellevue, NE
09.2025 - Current
Supervised daily shop operations, ensuring compliance with safety protocols and quality standards.
Managed inventory levels, coordinating restocking efforts to maintain product availability and reduce downtime.
Trained new employees on equipment usage, enhancing team efficiency and promoting a safe working environment.
Assisted in scheduling staff shifts, optimizing labor allocation for peak operational periods.
Conducted regular inspections of machinery, identifying maintenance needs to prevent operational disruptions.
Monitored performance metrics to ensure adherence to company goals and operational benchmarks.
Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
Developed strong team dynamics, fostering a positive work environment for all staff members.
Checked incoming orders and organized new stock.
Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
Collaborated with upper management to establish goals and objectives for the store''s performance.
Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
Concrete Polisher and Epoxy
Custom Concrete Creations
Omaha, NE
10.2016 - 07.2018
Operated polishing machines to achieve high-quality finishes on concrete surfaces.
Prepared surfaces by grinding and leveling prior to polishing processes.
Maintained equipment, ensuring optimal performance and safety standards.
Collaborated with team members to complete projects within deadlines.
Evaluated concrete conditions and selected appropriate polishing methods for each project.
Increased customer satisfaction through consistent and high-quality concrete polishing services.
Collaborated with construction teams to coordinate schedules and ensure timely completion of concrete polishing work.
Troubleshot complex problems encountered during surface preparation or application processes, finding creative solutions without sacrificing quality.
Leveraged strong communication skills by maintaining open lines of communication with clients throughout each phase of the project lifecycle.
Delivered exceptional results on commercial, industrial, and residential projects by tailoring approach to meet specific client needs for polished concrete surfaces.
Screen Printer
Big Ink Inc.
Bellevue, NE
06.2007 - 07.2016
Operated screen printing equipment to produce high-quality prints efficiently.
Collaborated with design team to finalize artwork specifications for production.
Maintained inventory of inks and screens, ensuring availability for projects.
Trained new staff on printing techniques and safety protocols.
Garbage Collector/ Truck Service Mechanic
Central Waste Systems
Omaha, NE
08.2001 - 08.2006
Operated collection vehicles to efficiently gather waste from designated routes.
Ensured timely and safe disposal of waste materials in compliance with regulations.
Conducted routine maintenance checks on collection equipment for optimal performance.
Trained new team members on safety protocols and operational procedures.
Monitored inventory of supplies and reported shortages for timely replenishment.
Enhanced workflow efficiency through process improvements and team coordination initiatives.
Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
Decreased litter accumulation in public spaces with consistent daily garbage collection routines.
Education
High School Diploma -
Bellevue East High School
Bellevue, NE
05-2001
Skills
Order processing
Safety procedures
Store operations
Budget planning
Safety management
Heavy lifting
Maintenance scheduling
Skilled in forklift equipment
Skilled in propane concrete grinder/polisher equipment