Jason Wheeler
Alvarado,TX
Summary
Dedicated maintenance professional with 25+ years of experience in appliance repair. Proficient in maintaining systems and correcting faults. Good diagnostic, prioritization and time management abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
Mr. Appliance of Waxahachie
Waxahachie, TX
09.2022 - Current
- Diagnosed appliance malfunctions and determined necessary repairs.
- Inspected, tested, and repaired electrical components of appliances.
- Provided customers with estimates of repair costs.
- Ordered replacement parts as needed for repairs.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Explained the nature of the problem and how it was resolved to customers.
- Identified potential issues that may arise with an appliance before completing a repair.
- Provided technical support over the phone for customers who need assistance with their appliances.
- Educated customers about proper care of their appliances.
- Analyzed schematic drawings, product manuals and troubleshooting guides to diagnose and repair problems.
Assistant Manager
Schwan's Home Service
Fort Worth, TX
11.2019 - 08.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
Appliance Repair Technician
All American Appliances Repair
Henderson, TX
04.2016 - 08.2019
- Diagnosed appliance malfunctions and determined necessary repairs.
- Followed up with customers after service call completion.
- Identified potential issues that may arise with an appliance before completing a repair.
- Provided technical support over the phone for customers who need assistance with their appliances.
- Educated customers about proper care of their appliances.
- Tested appliance parts with hand instruments.
- Analyzed schematic drawings, product manuals and troubleshooting guides to diagnose and repair problems.
- Explained the nature of the problem and how it was resolved to customers.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
Education
Some College (No Degree) - Nursing
Kilgore College
Kilgore, TXSkills
- Electrical understanding
- Diagnosing problems
- Performing maintenance
- Sealed system components
- Troubleshooting faults
- Equipment Calibration
- Soldering skills
- HVAC knowledge
- Hand tools proficiency
- Electrical Troubleshooting
- Schematic reading
- Mechanical Aptitude
Affiliations
- Sing background vocals for Elvis Tribute Artists all over North America.
Certification
EPA Type 1 certification Oct. 2021. Previously Universal but misplaced card'
References
References available upon request.
Timeline
Appliance Repair Technician
Mr. Appliance of Waxahachie
09.2022 - Current
Assistant Manager
Schwan's Home Service
11.2019 - 08.2022
Appliance Repair Technician
All American Appliances Repair
04.2016 - 08.2019
Some College (No Degree) - Nursing
Kilgore College