Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
BJ’s Restaurant And Brewhouse
09.2017 - Current
Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from guests and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Managed staff schedules and maintained adequate coverage for all shifts.
Marketing Liasion
Hospice Of Las Vegas
07.2012 - 08.2017
Identified appropriate marketing channels
Developed campaigns and specific marketing strategies for doctors, hospitals and skilled nursing facilities
Develops relationships with case managers, doctors and discharge planners