Jason Whitley Sr.
Turtle Creek,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Driver
Judy's Team
Pittsburgh, PA
06.2024 - Current
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Greeted patients and provided assistance to ensure they arrived at their destination safely.
- Provided wheelchair assistance when necessary to transport patients between locations within the facility.
- Ensured patient comfort during transport by providing verbal reassurance and support.
- Maintained accurate records of all transports completed including start times, destinations reached and miles traveled.
- Collaborated with colleagues on shift rotations schedules in order to meet departmental needs efficiently.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Responded to dispatch calls promptly.
City Mail Carrier
USPS
Pittsburgh, PA
01.2024 - 06.2024
- Dispatched mail to designated locations according to delivery route.
- Sorted incoming mail by zip code and address.
- Collected outgoing mail from post office boxes.
- Delivered packages, letters, and other items to residential and commercial customers.
- Inspected postal vehicles for maintenance needs.
- Maintained records of daily deliveries and pickups.
- Notified supervisor of any hazardous road conditions or safety concerns on the route.
- Followed all safety protocols when operating a vehicle on the job site.
- Assisted in loading and unloading trucks with parcels and other mail items.
- Utilized GPS navigation system for accurate delivery routes.
- Provided signature confirmation upon receipt of package deliveries.
- Ensured proper handling of valuable documents or fragile items.
Customer Service Representative
CVS Caremark
Monroeville, PA
02.2023 - 08.2023
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
University Preparatory School
Pittsburgh, PA06-2015
Skills
- Daily logging
- Materials Transport
- Vehicle Maintenance
- Equipment Operation
- Time Management
- Punctual and Reliable
- Confidentiality understanding
- Flexible Schedule
- Problem-Solving
- Customer Service
- Insurance Coverage Verification
- MS Office Suite
- Data Entry
- Typing proficiency
Timeline
Driver
Judy's Team
06.2024 - Current
City Mail Carrier
USPS
01.2024 - 06.2024
Customer Service Representative
CVS Caremark
02.2023 - 08.2023
High School Diploma -
University Preparatory School
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