Jason Williams
Decatur
Summary
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field service technician A
Herc Rentals
04.2025 - Current
- Diagnose and repair all types of equipment in the field. Repair hydraulic issues. Rebuild engines and transmissions. Drive a company service vehicle. Communicate with customers about issues and repairs. Keep track of all jobs completed on computer software. Order and receive parts.
Field Service Technician
The Lilly Company
09.2024 - 04.2025
- Diagnose and repair forklifts and other equipment in the field. Repair hydraulic issues. Rebuild engines and transmissions. Drive a service vehicle. Communicate with customers about issues and repairs. Keep track of all jobs completed on computer software. Order and receive parts.
Service Manager
Firestone Complete Auto Care
10.2023 - 09.2024
- Perform customer service.
- Maintain a team of 10 employees.
- Pay bills.
- File paperwork.
- Create schedules.
Field Service Technician
RentalWorks
04.2023 - 10.2023
- Check out equipment that is being
- Diagnose and repair equipment that is not working properly
- Update documents and order parts
- Answer service calls and work in the field
Heavy Diesel Mechanic
United Rentals
06.2022 - 04.2023
- Check out equipment that is being turned in
- Diagnose and repair equipment that are not working properly
- Update documents and order parts
Auto Mechanic
Express Oil Change and Tire Engineers
08.2020 - 06.2022
- Supervised up to two team members
- Diagnosed and repaired vehicles brought into shop
- Updated documents for parts purchasing
- Rebuilt engines and transmissions
Store Manager
Precision Tune Auto Care
06.2019 - 07.2020
- Supervise four employees during each shift
- Diagnose and repair vehicles brought in with mechanical issues
- Provide customer service to customers over the phone and in person
- Facilitate store meetings with employees daily
- Complete daily paperwork including purchasing, inventory and customer tickets
Auto Mechanic
University CDJR-Fiat
06.2018 - 06.2019
- Diagnosed and serviced vehicles brought in for repair
- Maintained positive customer service to customers by explaining repairs done on vehicles
- Processed customer invoices regularly
- Provided repair procedures to service advisors
Auto Mechanic
Whitman's Tire and Service Center
08.2016 - 12.2016
- Changed oil and tires on vehicles
- Ran diagnostics on vehicles with check engine lights on
- Worked with transmissions, alternators, radiators and brakes
Extruder Operator
Ilpea
04.2014 - 05.2016
- Followed and knowledge of OSHA safety procedures
- Used measuring tools to measure specifics parts
- Ran extrusion line to make refrigerator gaskets
- Kept quality checks on parts to ensure they ran correctly
Education
AAS - Advanced Manufacturing
Calhoun Community College
05.2022
Skills
- Electrical Experience
- Management
- Hydraulics
- Computer skills
- Mechanical Knowledge
- AutoCAD
- Pro E
- Service Technician Experience
- Transmissions
- Engine Repair
- Troubleshooting and repair
- Problem-solving
- Communication skills
- Solid works
- Microsoft Office
- Mechanical design
Certification
- ASE A4 Suspension & Steering Certification
- Air Conditioning Certification
- OSHA 10
- ASE A5 Brakes Certification
- CAD Certification
- Forklift certified
Timeline
Field service technician A
Herc Rentals
04.2025 - Current
Field Service Technician
The Lilly Company
09.2024 - 04.2025
Service Manager
Firestone Complete Auto Care
10.2023 - 09.2024
Field Service Technician
RentalWorks
04.2023 - 10.2023
Heavy Diesel Mechanic
United Rentals
06.2022 - 04.2023
Auto Mechanic
Express Oil Change and Tire Engineers
08.2020 - 06.2022
Store Manager
Precision Tune Auto Care
06.2019 - 07.2020
Auto Mechanic
University CDJR-Fiat
06.2018 - 06.2019
Auto Mechanic
Whitman's Tire and Service Center
08.2016 - 12.2016
Extruder Operator
Ilpea
04.2014 - 05.2016
AAS - Advanced Manufacturing
Calhoun Community College
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