Results-driven Account Manager with expertise in client retention, issue resolution, and strategic planning. Proven ability to manage multiple accounts and foster strong relationships through effective communication.
Overview
14
14
years of professional experience
Work History
Account Manager
Creedence Energy Services
Healdton, Oklahoma
03.2023 - Current
Managed client accounts to ensure satisfaction and retention.
Developed strategic plans to meet customer needs effectively.
Coordinated communication between clients and internal teams.
Facilitated regular meetings to review account performance metrics.
Resolved client issues promptly to maintain strong relationships.
Managed multiple accounts simultaneously while meeting deadlines.
Resolved customer complaints in a timely manner.
Field Technician/Account Manager
Jacam Chemical Company
Lindsay, OK
01.2013 - 03.2023
Collaborated with team members to troubleshoot technical issues in the field.
Performed preventative maintenance on equipment and systems to ensure optimal performance.
Drove company vehicles to and from customer locations to perform field maintenance.
Ensured compliance with safety regulations during on-site operations and installations.
Education
High School Diploma -
Prague High School
Prague, OK
05-1997
High School Diploma -
Gordon Cooper Technology School
Shawnee, OK
05-1997
Some College (No Degree) - Engineering Graphics Technology
Oklahoma State University
Stillwater, OK
Skills
Account management
Strategic planning
Customer relationship management
Client retention
Issue resolution
Client relations
Effective communication
Timeline
Account Manager
Creedence Energy Services
03.2023 - Current
Field Technician/Account Manager
Jacam Chemical Company
01.2013 - 03.2023
High School Diploma -
Prague High School
High School Diploma -
Gordon Cooper Technology School
Some College (No Degree) - Engineering Graphics Technology