Jason Wilson
Altoona,KS
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
14
14
years of professional experience
Work History
Manager
Prairie Nut Hut
Altoona, KS
12.2020 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Developed staff training programs to enhance team performance and operational effectiveness.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving strategic decisions for product offerings.
- Streamlined processes resulting in improved turnaround times for customer orders.
Sales Representative
Verizon Wireless
Chanute, KS
01.2018 - 11.2020
- Provided exceptional customer service, resolving issues efficiently and enhancing customer satisfaction.
- Trained and mentored new sales representatives, fostering a collaborative team environment.
- Analyzed market trends to identify opportunities for product promotion and sales growth.
- Conducted product demonstrations to educate customers on features and benefits, driving informed purchasing decisions.
- Achieved top performance in monthly sales goals through strategic planning and relationship-building efforts.
District Manager
Metro by T-Mobile
Joplin, MO
04.2015 - 12.2018
- Led multi-store operations, ensuring alignment with company policies and procedures.
- Developed and executed strategic plans to achieve sales goals across district locations.
- Mentored store managers, fostering leadership skills and operational excellence within teams.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
Leveraged Sales Representative
ATT
Springfield, MO
07.2012 - 03.2015
- Trained and mentored junior sales representatives on best practices and product knowledge.
- Analyzed customer data to identify trends and drive targeted sales initiatives.
- Collaborated with cross-functional teams to align marketing efforts with sales strategies.
Education
Business Administration
Missouri Southern State University
Joplin, MOHigh School Diploma -
Joplin High School
Joplin, MOSkills
Highly motivated customer service/sales representative with over 20 years experience, with both face to face and telecommunication
Timeline
Manager
Prairie Nut Hut
12.2020 - Current
Sales Representative
Verizon Wireless
01.2018 - 11.2020
District Manager
Metro by T-Mobile
04.2015 - 12.2018
Leveraged Sales Representative
ATT
07.2012 - 03.2015
Business Administration
Missouri Southern State University
High School Diploma -
Joplin High School