Jason Wright
Phoenix,AZ
Overview
20
20
years of professional experience
Work History
Account Representative, Utility
U-Haul International
Phoenix, AZ
02.2024 - Current
- Manage 1,500+ vendor accounts and processed 200+ daily invoices, ensuring accuracy and timely payments in a high-volume environment.
- Investigated and rectified past-due invoice discrepancies to prevent payment delays and maintain accurate financial records.
- Serve as the primary liaison between utility vendors and internal teams, handling billing inquiries and maintaining strong professional relationships.
- Utilized Cost Accounting systems to track, process, and support billing activities across regional offices.
Membership Team Lead
Sam's Club
Phoenix, AZ
07.2021 - 02.2024
- Managed member service operations to enhance customer satisfaction and streamline issue resolution processes.
- Partnered with human resources to enhance onboarding and training initiatives, addressing staffing challenges effectively.
- Provided targeted feedback to team members, fostering a culture of continuous improvement and collaboration.
- Cultivated a positive work environment through the promotion of teamwork, open communication, and employee recognition initiatives.
Pack Process Assistant
Amazon.com
Phoenix, AZ/ Fresno, CA
02.2016 - 09.2019
- Provide quality and production feedback for associates to drive continuous improvement
- Lead and supervise a team of 45 pack associates and 2 Process Guides
- Support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers
- Shattered company records for quality & customer experience for recent launched buildings in the network
Store Manager
Dollar General
Houston, TX
02.2010 - 12.2015
- Implemented or monitored processes to reduce property or financial losses; decreased shrink by 13% for my store
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Interviewed job candidates and made staffing decisions
- Managed inventory control, cash control, and store opening and closing procedures.
Unit Supply Specialist
U.S. Army
Fort Meade, MD
06.2006 - 10.2009
- Purchased, received/ inspected, loaded/unloaded, stored, issued and delivered supplies and equipment
- Solicited and established continuous vendor relationships by means of contractual agreement conducive to the battalion's overall operational readiness
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Education
Bachelor of Arts - Psychology
University of Houston
Houston, TX05-2010
Timeline
Account Representative, Utility
U-Haul International
02.2024 - Current
Membership Team Lead
Sam's Club
07.2021 - 02.2024
Pack Process Assistant
Amazon.com
02.2016 - 09.2019
Store Manager
Dollar General
02.2010 - 12.2015
Unit Supply Specialist
U.S. Army
06.2006 - 10.2009
Bachelor of Arts - Psychology
University of Houston