Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
Sales Representative of the year 2013
Generic

Tiffiny Coffie

Mulberry,FL

Summary

Dynamic professional with extensive experience in client relationship management, negotiation, and sales strategy development. Proven ability to leverage a deep understanding of market trends to identify and seize business opportunities effectively. Consistently drives revenue growth by delivering tailored solutions that align with client objectives and foster long-term partnerships. A results-oriented approach ensures achievement of organizational goals and client satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Utility Outside Sales account manager

Irby Utilities
08.2014 - 09.2024
  • Company Overview: formerly known as Electric Supply of Tampa Inc
  • Job takeoff from job layouts and blueprints
  • Respond to customer inquiries via phone and email.
  • Maintain strong vendor/customer relationships.
  • Update account activities and literature.
  • Resolve customer delivery issues, ensuring high satisfaction and retention.
  • Streamlined customer stocking contracts and maintain them for retention.
  • Revamped customer interaction strategies, significantly improving relationship metrics.
  • Created and managed spreadsheets for customer inventory management.
  • Increased Sales percentages in my district by 12-54% year over year.
  • Formerly known as Electric Supply of Tampa Inc

Inside Utility sales

FRM Energy Products
11.2005 - 08.2014
  • Quoted 35+ manufacturers to FL Muni's, Coops and IOU's
  • Processed all Utility purchase orders to the manufacturer purchased.
  • Expedited all po's to ensure customer satisfaction and lead times.
  • Freight claims and return goods authorizations
  • Accounts payable / accounts receivable processes

Store manager

Rent A Center
09.1999 - 08.2005
  • Managed a team of 6-8 personnel
  • Profit and Loss management, ensured all cash handling was error-free
  • Hit and exceeded goals month after month
  • Provided comprehensive training to new hires, enhancing team performance and service quality for a team of 6-8
  • Also worked in Mississippi, Illinois and Tennessee (Transferred as needed)

Education

Diploma -

Gateway Christian Academy
01.1997

Skills

  • Client account management
  • Effective leadership
  • Emotional awareness
  • Client support
  • Analytical reasoning
  • Strong organizational skills
  • Detail-oriented organization
  • Collaborative teamwork
  • Analytical problem-solving
  • Clear communication skills
  • Revenue enhancement
  • Stock management
  • Proficient in Microsoft Office
  • Sales expertise

Certification

Professional Development Certificate - Northwest Lineman College 2015-2016

Languages

English

Timeline

Utility Outside Sales account manager

Irby Utilities
08.2014 - 09.2024

Inside Utility sales

FRM Energy Products
11.2005 - 08.2014

Store manager

Rent A Center
09.1999 - 08.2005

Diploma -

Gateway Christian Academy

Personal Information

Title: Utility Outside sales account manager

Sales Representative of the year 2013

FRM Energy Products (Tiffiny Coffie) Received Sales rep of the year 2013 from Wesco Dist. 

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