Jason Zheng
New York,NY
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
years of professional experience
Work History
Sales Associate
Staples, The Office Supply Superstore
08.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Daycare Volunteer
Friends Of Crown Heights Day Care Centers
07.2017 - 08.2017
- Supervised children of various ages on playground and field trips.
- Watched and redirected inappropriate student behavior.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Monitored children's activities to verify safety and wellbeing.
- Assisted in potty training and toilet hygiene.
Education
High School Diploma -
John Dewey High School
50 Avenue X, Brooklyn, NY 1122305.2020
Skills
- Sales Training
- Negotiation
- Merchandise Recommendations
- Retail Store Operations
- Stocking and Replenishing
- Safety and Cleanliness Standards
- Inventory Tracking
- Customer Service
Timeline
Sales Associate
Staples, The Office Supply Superstore
08.2021 - 01.2023
Daycare Volunteer
Friends Of Crown Heights Day Care Centers
07.2017 - 08.2017
High School Diploma -
John Dewey High School