Jason Keith Taylor II
Sandy Springs,GA
Summary
Resourceful worker able to follow written or verbal directions to carry out efficient work moving, storing, and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with in all working environments.
Overview
5
5
years of professional experience
Work History
Lead Ramp Agent
Menzies Aviation
01.2023 - 12.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over six daily flights.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to overall reduction in air traffic delays by promptly addressing runway obstructions or hazards as they arose during daily operations.
Sales Representative
Target
03.2022 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Office Manager
Heal Her & Him 2 LLC
02.2019 - 12.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Education
Associate of Applied Science - Architectural Engineering
Miles College
Birmingham, AL08-2012
High School Diploma -
Kenwood High School
Chicago, IL06-2011
Skills
- Baggage handling
- Flight scheduling coordination
- Ramp service
- Loading and unloading
- Security awareness
- Security compliance
- Ground support
- FAA compliance
- Arrival/departure procedures
- Multitasking Abilities
Timeline
Lead Ramp Agent
Menzies Aviation
01.2023 - 12.2023
Sales Representative
Target
03.2022 - 12.2022
Office Manager
Heal Her & Him 2 LLC
02.2019 - 12.2021
Associate of Applied Science - Architectural Engineering
Miles College
High School Diploma -
Kenwood High School
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