Customer-focused professional with experience supporting clients and patients in high-volume healthcare and veterinary settings. Strong in client service, data entry, and detail-oriented work.
Work History
Veterinary Assistant
Werner Animal Hospital
Morris Plains, New Jersey
2024 - 2025
Built client trust through clear communication with veterinarians and pet owners, explained next steps, relayed concerns, and supported positive client interactions.
Maintained accurate medical charts for technician appointments, documenting patient information and updating healthcare team.
Completed patient intake by collecting medical history and vital signs for the veterinarian on duty.
Assisted in dental and surgical procedures, providing pre- and post-op patient care to enhance recovery.
Facilitated routine examinations by administering vaccinations and collecting blood samples to ensure patient health.
Pharmacy Technician
CVS Pharmacy
Cresskill, New Jersey
2023 - 2024
Managed high-volume patient inquiries in person and over the phone while collaborating with pharmacists to keep prescription, pickup, and delivery workflows moving efficiently.
Updated patient insurance details in pharmacy database, ensuring accurate records for efficient prescription processing and enhanced patient service.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses, contributing to safe and accurate medication delivery.
Operated cash registers to complete customer sales transactions, facilitating smooth checkout experiences for patients.
Veterinary Assistant
Sedona Animal Clinic
Sedona, Arizona
2021 - 2022
Gathered client information and medical histories to ensure accurate maintenance of medical charts.
Assisted in medication preparation and administered routine treatments to support veterinary care under supervision.
Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Restrained and handled patients to ensure safety during examinations and facilitated effective veterinary assessments.