KRISTA L. Hoppes
Lansing
Summary
Responsible and dedicated animal care professional with proven abilities in Veterinary Medicine field. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
Attentive veterinary assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with several years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals.
Compassionate Veterinary Assistant with practical experience in managing vet clinic operations, patient care, and administrative duties. Strengths include deep knowledge of animal health procedures, strong communication skills to liaise between vets, pet owners, and office staff, and adaptability in high-stress situations. Proven ability to make a positive impact through improved clinic organization and efficiency.
Overview
22
22
years of professional experience
Work History
Veterinary Assistant
Compassion 4 Paws
Grand Ledge
10.2023 - Current
- Assisted veterinarians during examinations and procedures for various animals.
- Maintained cleanliness and organization of the clinic and animal care areas.
- Monitored animal behavior and reported changes to veterinary staff promptly.
- Prepared instruments and equipment for surgical procedures efficiently.
- Communicated with pet owners about care instructions and treatment plans effectively.
- Administered medications and vaccinations as directed by veterinarians accurately.
- Supported the intake process by gathering medical history from pet owners thoroughly.
- Handled routine administrative tasks, including scheduling appointments and managing records diligently.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted veterinarians in examining animals.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Maintained accurate medical records of all patients.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided emotional support to pet owners during difficult times.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Released patients to owners with care directions from veterinary staff.
- Trained new veterinary staff on office procedures and requirements.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Veterinary Assistant
Animal Hospital Of Vandercook Lake
Jackson
11.2017 - Current
- Assist doctor with surgeries, prep for surgeries, monitor vital signs and anesthesia, post op care, cleaning and wrapping surgical packs, assisting doctor with patients in exam rooms and treatment room, phlebotomy, subcutaneous injections, administering I.V. fluids, customer service in person and over the phone, maintaining and updating patient charts, follow up calls, administering medications and dispensing/filling medications.
Volunteer
Capital Area Humane Society
Lansing
11.2010 - Current
- Kennel cleaning, dog walking, animal feeding and grooming.
- Answering customer inquiries regarding services provided by the Humane Society.
Neighborhood Coordinator/Direct Care/Caregiver
Ingham Regional Assisted Living
Lansing
12.2012 - 02.2015
- Ensure elderly and disabled clients receive proper care according to their individual care plan.
- Assist clients with physical daily activities such as walking, bathing, dressing, and eating.
- Provide emotional support to clients by participating in individual and group activities.
- Perform housekeeping duties such as changing bed linens and washing laundry.
- Regularly perform basic medical tasks for clients such as measure and record blood pressure, pulse, temperature, and respiration rate.
- Monitor food and fluid intake, and bodily output, as directed.
- Answer residents' pages/call lights in a timely manner to determine residents' needs.
- Assist residents that need help eating meals.
- Ambulate residents or transport residents via wheelchair to activities and meals.
- Observe and follow infection control/universal precautions.
- Work with and assist other direct care aides, team leaders, and nurses.
- Understand and follow life safety and disaster plans.
Home office, Auto Claims
Farm Bureau Mutual Insurance Company of Michigan
Lansing
04.2011 - 12.2012
- Extracted data from records, distributed mail, examined files, and documents to obtain information.
- Followed contract, property, and insurance laws.
- Maintained insurance records, reports, and files.
- Maintained telephone log/call sheets and obtained information from individuals regarding auto accidents.
- Advised clients on policies and procedures regarding auto insurance claims and coverage.
- Reviewed police reports for completeness and accuracy.
- Transcribed spoken testimony and witness statements regarding insurance claims.
- Word processing and data entry.
Cosmetic Consultant
Clinique
Lansing
05.2009 - 04.2011
- Provided expert skin and makeup consultations to customers.
- Sales, inventory, and customer service.
Transportation Security Officer
Department of Homeland Security - Transportation Security Administration
Lansing
04.2008 - 03.2010
- Operated screening equipment to identify dangerous objects in baggage, cargo and on passengers, and prevented those objects from being transported onto aircraft according to Federal guidelines.
- Interacted with the public, gave directions, and responded to inquiries.
- Controlled terminal entry and exit points and prevented unauthorized access by individuals.
Esthetician
Portland Paradise Day Spa
Portland
11.2007 - 04.2008
- Performed body treatments, body wraps, facials, body waxing, facial waxing, eyelash/eyebrow tinting.
- Provided expert beauty product consultations to customers.
Esthetician
Water’s Edge Day Spa & Salon
DeWitt
06.2007 - 01.2008
- Performed body treatments, body wraps, salt glows, Vichy shower treatments, reflexology, acupressure, speed waxing, and aromatherapy as well as cosmetic applications and consultations.
Call Center Agent
American Cancer Society
Lansing
02.2007 - 06.2007
- Conducted telemarketing research activities.
- Interacted extensively with the public while gathering data for a non-profit medical research organization.
Student Assistant/Receptionist
State of Michigan- Department of Information Technology/Data Center Operations
Lansing
08.2003 - 01.2006
- Provided clerical, technical, and administrative support to office personnel and staff.
- Greeted outside guests, contractors, and vendors.
- Ensured building visitors were escorted to appropriate office locations.
- Sorted and delivered mail.
- Corresponded via telephone and email with individuals both internal and external to the State of Michigan.
- Processed billing invoices.
- Record keeping.
Education
Veterinary Technician Program -
Baker College of Jackson
Jackson, MILicensed Esthetician - Esthiology
Douglas J Aveda Institute
East Lansing, MIDiploma - General Education
Grand Ledge High School
Grand Ledge, MISkills
- Microsoft Word
- Outlook
- Excel
- 50 WPM
- Interpersonal communication
- Customer service
- Fast paced work environment
- Multitasking
- Patient monitoring
- Medical record management
- Instrument sterilization
- Animal restraint
- Time management
- Problem solving
- Attention to detail
- Reception support
- Cleaning and sanitizing
- Pharmacy inventory
- Veterinary terminology
- Medical record-keeping
- Radiology techniques
- Animal handling
- Careful restraint
- Intravenous catheterization
- Urgent care
- Appointment scheduling
- Veterinary standards and procedures
Timeline
Veterinary Assistant
Compassion 4 Paws
10.2023 - Current
Veterinary Assistant
Animal Hospital Of Vandercook Lake
11.2017 - Current
Neighborhood Coordinator/Direct Care/Caregiver
Ingham Regional Assisted Living
12.2012 - 02.2015
Home office, Auto Claims
Farm Bureau Mutual Insurance Company of Michigan
04.2011 - 12.2012
Volunteer
Capital Area Humane Society
11.2010 - Current
Cosmetic Consultant
Clinique
05.2009 - 04.2011
Transportation Security Officer
Department of Homeland Security - Transportation Security Administration
04.2008 - 03.2010
Esthetician
Portland Paradise Day Spa
11.2007 - 04.2008
Esthetician
Water’s Edge Day Spa & Salon
06.2007 - 01.2008
Call Center Agent
American Cancer Society
02.2007 - 06.2007
Student Assistant/Receptionist
State of Michigan- Department of Information Technology/Data Center Operations
08.2003 - 01.2006
Veterinary Technician Program -
Baker College of Jackson
Licensed Esthetician - Esthiology
Douglas J Aveda Institute
Diploma - General Education
Grand Ledge High School