Shannon Dennler
Grundy Center
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Veterinary Assistant
Brookside Veterinary Hospital/ Grundy Vet Clinic
Cedar Falls
04.2003 - Current
- Assisted veterinarians during examinations and treatments for various animals.
- Prepared surgical instruments and ensured cleanliness of the operating area.
- Monitored animal behavior and reported changes to veterinary staff.
- Educated pet owners on proper care and nutrition for their animals.
- Maintained inventory of medical supplies and equipment for daily operations.
- Provided compassionate care to animals during recovery from procedures.
- Collaborated with team members to ensure efficient clinic operations and workflows.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by the veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided emotional support to pet owners during difficult times.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Ensured that cages were kept clean at all times.
- Released patients to owners with care directions from veterinary staff.
- Provided detailed patient care instructions to pet owners.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Prepared laboratory slides for microscopic examinations.
- Trained new veterinary staff on office procedures and requirements.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Recorded patient food and water intake and output levels on a daily basis.
- Ordered medication refills when needed.
- Documented and tracked treatment activities.
- Managed healthcare tasks for animals by effectively communicating with veterinarians and implementing care instructions.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Sterilized and maintained veterinary care instruments and equipment.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Clipped animals' claws and polished teeth to maintain hygiene.
Appointment Scheduler
Mauer Eye Center
Waterloo
03.2002 - 04.2003
- Scheduled patient appointments using electronic health record system.
- Coordinated with medical staff to optimize appointment flow.
- Managed patient inquiries and resolved scheduling conflicts effectively.
- Communicated appointment details clearly to patients and staff.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Performed follow up calls to confirm scheduled appointments.
- Provided clear instructions to patients regarding their upcoming visits.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Reviewed patient medical history documents prior to appointment scheduling.
- Provided assistance with additional tasks as needed or requested by management.
Stacker/Bander Operator
Bacon Veneer
Grundy Center
06.1999 - 03.2002
- Operated machinery to stack and sort veneer sheets efficiently.
- Monitored product quality during stacking process for consistency.
- Inspected materials for defects before stacking to ensure quality standards.
- Operated banding machines to secure veneer products for shipping.
- Stacked finished products onto pallets according to customer specifications for shipment.
- Pulled and stacked product based on daily orders.
- Prepared orders by pulling stock from shelves according to customer specifications.
- Collaborated with team members to optimize workflow and efficiency.
- Collaborated closely with other team members to ensure smooth workflow throughout shifts.
- Loaded, unloaded and moved materials on work site.
- Followed safety guidelines while handling heavy stacks of veneer sheets.
- Maintained clean and organized work areas for safety compliance.
- Assisted in training new employees on stacking procedures and safety protocols.
- Documented product movement in production logs.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Used digital database to keep records of units and stock moved.
- Stacked finished products onto pallets according to customer specifications for shipment.
Education
Grundy Center High School
Grundy Center, IASome College (No Degree) - General Studies
Hawkeye Community College
Waterloo, IASkills
- Animal care
- Surgical assistance
- Medical record management
- Veterinary pharmacology
- Client education
- Appointment scheduling
- Equipment sterilization
- Inventory management
- Problem solving
- Effective communication
- Attention to detail
- Compassionate service
- Training and mentoring
- Parasite control
- Cleaning and sanitizing
- Vaccine administration
- Reception area maintenance
- Patient flow management
- Animal restraint
- Reception support
- Post operative care
- Sample collection
- Euthanasia assistance
- Anesthesia monitoring
- Medical record keeping
- Pharmacy inventory
- Animal handling
- Medication administration
- Client communication
- Sanitation protocols
- Dental prophylaxis
- Reception duties
- Veterinary terminology
- Immunization
- Post-surgical monitoring
- Time management abilities
- Active listening
- Reliability
- Verbal and written communication
- Equipment preparation
Timeline
Veterinary Assistant
Brookside Veterinary Hospital/ Grundy Vet Clinic
04.2003 - Current
Appointment Scheduler
Mauer Eye Center
03.2002 - 04.2003
Stacker/Bander Operator
Bacon Veneer
06.1999 - 03.2002
Grundy Center High School
Some College (No Degree) - General Studies
Hawkeye Community College