JASON P. AMBROSE
San Antonio,TX
Summary
Experienced, trustworthy, credit and collections specialist with over 20+ years of experience. Proven track record as an excellent communicator with a solid record of success; is familiar with Texas Mechanical Lien laws; is experienced with Get Paid, Sage 50, QuickBooks, Salesforce, and Microsoft Office Suite; works well independently and maintains positive, collaborative demeanor; manages time effectively.
Overview
24
24
years of professional experience
Work History
Credit and Collections Specialist
Texas Air Products
San Antonio, TX
07.2019 - Current
- Document daily collections activity
- Contact delinquent accounts
- Understand FDCPA guidelines along with Texas Mechanic Lien Laws
- Perform account and payment reconciliations
- Take payments from customers in person, over the phone, and apply payments.
Accounts Receivable Representative
Clear Channel Outdoor
San Antonio, TX
09.2017 - 06.2019
- Worked and collected on the Northeast accounts receivable portfolio
- Provided daily updates to management on collection activities
- Worked directly with Account Executives to resolve billing issues
- Processed credits and payments daily.
Shift Lead Collector
SARMA Collections Inc.
San Antonio, TX
07.2016 - 09.2017
- Worked 3rd placement USAA accounts
- Located accounts through skip tracing methods
- Contacted debtors, maintained records, provided updates to management weekly.
Distribution Clerk
Tom’s San Antonio Snacks and Vending
San Antonio, TX
06.2015 - 06.2016
- Provided merchandise to individual stores
- Maintained weekly inventory records
- Collected payments from customers and processed weekly profit reports.
Cook/Cashier/Shift Lead
K&N Management Mighty Fine Burgers, Fries, and Shakes
Austin, TX
12.2013 - 04.2015
- Assisted management with training
- Cross-trained in all workable areas
- Ability to work in high stress, high paced environment.
Order Selector/Forklift Operator
HEB
Temple, TX
06.2013 - 12.2013
- Selected cases of products for shipment in an organized, clean, accurate and damage free manner
- Properly marked and tagged orders with defined shipment information
- Completed work assignments in a timely manner
- Operated equipment per standard operation procedure.
Manager
RGN Motors
Salem, NH
05.2011 - 05.2013
- Managed two-bay garage with full-service gas station and one mechanic
- Opened and closed daily; purchased and sold cars; handled all financial transactions
- Provided daily reports to owner and BP gas.
Debt Collector/Floor Auditor/Collections Team Lead
Zwicker and Associates PC
Andover, MA
06.2000 - 05.2011
- Audited American Express accounts which have been worked by our collection staff to see that the accounts are being activated and handled properly within our clients’ standards.
Education
Associate in Applied Science – Accounting Technology -
San Antonio College
Skills
- Strong analytical skills
- Decision-making capabilities
- Payment Processing
- Portfolio Management
- FDCPA Compliance
- Customer Relationship Management
- Sage 50 Accounting Software
- Multitasking
- Task Prioritization
- Goal Setting
- Reliability
- Self Motivation
- Excellent Communication
Timeline
Credit and Collections Specialist
Texas Air Products
07.2019 - Current
Accounts Receivable Representative
Clear Channel Outdoor
09.2017 - 06.2019
Shift Lead Collector
SARMA Collections Inc.
07.2016 - 09.2017
Distribution Clerk
Tom’s San Antonio Snacks and Vending
06.2015 - 06.2016
Cook/Cashier/Shift Lead
K&N Management Mighty Fine Burgers, Fries, and Shakes
12.2013 - 04.2015
Order Selector/Forklift Operator
HEB
06.2013 - 12.2013
Manager
RGN Motors
05.2011 - 05.2013
Debt Collector/Floor Auditor/Collections Team Lead
Zwicker and Associates PC
06.2000 - 05.2011
Associate in Applied Science – Accounting Technology -
San Antonio College
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