Jason R. Birns

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

• Verified orders prior to completing deliveries to avoid customer complaints.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Operated landscaping equipment with focus on safety and machine longevity.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

• Maintained grounds by trimming, weeding, and general clean-up.
• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Operated landscaping equipment with focus on safety and machine longevity.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
• Cultivated and replanted trees and plants to maintain landscaping areas.
• Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
• Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
• Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.

• Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
• Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
• Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.

Provided clerical support to hospital staff.

Familiar with all programs within Microsoft

Office Suite.

Responsible for data entry, filing, faxing, answering multi-line phones, scheduling, and related duties of Office Management.