Jason Smith
Royal Palm Beach,FL
Summary
Dedicated case manager with a comprehensive approach to client advocacy and crisis intervention. Recognized for accurate case documentation and effective communication across multidisciplinary teams to ensure optimal client care.
Overview
7
7
years of professional experience
Work History
Case Manager
Gonzalez & Cartwright, P.A.
Lake Worth, Florida
06.2021 - Current
- Assessed client needs through comprehensive interviews and evaluations.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Coordinated communication between clients, families, and service providers.
- Monitored client progress and adjusted care strategies as needed.
- Provided support and resources for clients navigating legal and social services.
- Documented case notes accurately in compliance with organizational standards.
- Mentored junior staff on effective case management practices and techniques.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
Legal Assistant
Gordon & Partners - Palm Beach Gardens
Palm Beach Gardens, Florida
01.2020 - 06.2020
- Answered phones promptly while providing courteous customer service.
- Maintained client confidentiality in all matters.
- Greeted clients upon arrival at office and provided assistance as needed.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Updated databases with new information received from attorneys or clients.
Legal Assistant
Schwed, Adams & McGinley, P.A.
Palm Beach Gardens, Florida
06.2019 - 01.2020
- Managed client communications and scheduled appointments efficiently.
- Maintained case files and ensured documentation was up to date.
- Reviewed and summarized legal correspondence for attorney review.
- Utilized legal management software to track case progress and deadlines.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
Education
Bachelor of Arts - English Literature
Florida State University
Tallahassee, FL05-2018
Skills
- Client assessment
- Care planning
- Crisis intervention
- Case documentation
- Bilingual communication
- Resource navigation
- Legal correspondence management
- Time management
- Documentation proficiency
Timeline
Case Manager
Gonzalez & Cartwright, P.A.
06.2021 - Current
Legal Assistant
Gordon & Partners - Palm Beach Gardens
01.2020 - 06.2020
Legal Assistant
Schwed, Adams & McGinley, P.A.
06.2019 - 01.2020
Bachelor of Arts - English Literature
Florida State University