Jasper Childers
Van Buren,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Yeagers Hardware & Lumber
Van Buren, AR
06.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Concrete Finisher
Self Employed Services
Fort Smith, AR
04.2021 - 06.2023
- Mixed, poured and spread concrete using a variety of tools including trowels, floats and screeds.
- Leveled and smoothed freshly placed concrete with a straight edge or float.
- Finished surfaces by hand-troweling or machine-troweling for a smooth finish.
- Assisted in setting up formwork prior to pouring concrete.
- Inspected work sites to ensure that all safety protocols were followed.
- Repaired damaged areas of existing concrete structures using appropriate materials.
- Monitored conditions of the job site to prevent damage or accidents due to wet cement or other hazardous materials.
Correctional Officer
Sebastian County Sheriff's Office
Fort Smith, AR
02.2021 - 04.2021
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Customer Service Representative
Lowes Home Improvment
Fort Smith, AR
05.2018 - 02.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Associate of Applied Science - Law Enforcement
Arkansas Tech University
Ozark, AR05-2025
High School Diploma -
Northside High School
Fort Smith, AR05-2018
Skills
- Arrest techniques
- Community policing
- Firearms proficiency
- Crime Prevention
- Worksite safety
- Emergency planning
- Community Engagement
- Planning and coordination
- Human relations
- Information Security
- Complaint resolution
- Report Generation
Affiliations
- Competitive Shooting
- Reading
Accomplishments
- Youth Pastor
References
References available upon request.
Timeline
Customer Service Representative
Yeagers Hardware & Lumber
06.2023 - Current
Concrete Finisher
Self Employed Services
04.2021 - 06.2023
Correctional Officer
Sebastian County Sheriff's Office
02.2021 - 04.2021
Customer Service Representative
Lowes Home Improvment
05.2018 - 02.2021
Associate of Applied Science - Law Enforcement
Arkansas Tech University
High School Diploma -
Northside High School
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